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Preferred™ Cassette Indoor Unit

Unobtrusive Comfort from Above

Perfect for space conversions or add-ons where ductwork is not available, the PreferredTM Series indoor Cassette puts heating and cooling delivery comfortably in your ceiling. It's a reliable and versatile three fan speed indoor unit for our R*C Cassette Ductless System, or one component of our T Multi-Zone Ductless System.
Product Line :
Ductless systems – Preferred Series
SEER Efficiency :
up to 22.0
HSPF Efficiency :
up to 10.5
  • Select sizes are ENERGY STAR® certified based on outdoor unit pairing
  • Available in 208/230V
  • Modes: Cool, Heat, Dry, Fan, Auto
  • Sizes ranging from 09 to 18
  • Three fan speeds
  • Louver Control (fixed or swing)
  • Auto-restart function after power failure
  • Quiet indoor sound operation, as low as 34 decibels1
  • Built-in condensate lift pump
  • Heating Setback (46° F Heating Mode)
  • Follow Me (senses temperature at handheld remote)
  • System diagnostics
  • Wireless Remote Controller standard
  • Optional Wired Remote Controller (Timer Function) 
  • Optional Wired Remote Controller (7-Day Programmable)2 
  • 10-year parts limited and 10-year compressor limited warranties to the original purchasing owner upon timely registration3
  • Compatible units: 38MAR Single Zone Heat Pump with Basepan Heater, 538PR Single Zone Heat Pump with Basepan Heater, 538TR Multi-Zone Heat Pump with Basepan Heater
  • Optional Features:
    • Insulated 25' Lineset
1 Quietest size within each model group during low fan-speed operation.
2 7-Day programmable compatible with indoor units starting with Serial Number 0216V10001.
3 If properly registered within ninety (90) days after original installation, parts are warranted to the original purchaser for a period of 10 years. Otherwise, parts warranty is 5 years. For other applications a 7-year parts and 7-year compressor limited warranties apply. See warranty certificate for details.


ENERGY STAR® Select sizes are ENERGY STAR® certified based on outdoor unit pairing


Quiet Levels As low as 34 dB(A)1


Restart Automatic after power outage
Notifications Advanced system diagnostics


Control Wireless Remote Controller standard, Optional Wired Remote Controller (Timer Function), Optional Wired Remote Controller (7-Day Programmable)
Protections Voltage, current
Capacity 0.75 - 1.5 tons


Design White flush mounted unit


Full Model Number 619REQXXXCBMA


Full Model Number (Single Zone System) 38MAQBXXR--3
Full Model Number (Multi-Zone System) 38MGRQXXX--3
Bryant reserves the right to discontinue or change any specification or design without prior notice or obligation.

1 Quietest size within each model group during low fan-speed operation.

California residents please see Proposition 65