IT TAKES Going Above and Beyond

Why you should be a FAD dealer

Reliable, knowledgeable Bryant® dealers are what set Bryant apart. Our dealers are dedicated to doing Whatever It Takes® to deliver whole-home comfort you can count on. Bryant dealers are highly trained to listen and respond to meet your needs. This training, along with the latest products and technology allows them to deliver the most up-to-date home comfort solutions. Dealers participate in special training throughout the year to provide solutions, installations and services to satisfy you, the homeowner. We recognize their dedication with special distinctions. Find out for yourself why dealers are the heart of Bryant.

Factory Authorized Dealers (FAD)

When choosing a dealer, look for the Bryant Factory Authorized Dealer symbol, which means your dealer has met the highest standards for superior skills, service, and a promise of 100% satisfaction guaranteed.* 
It takes reliable service and technical know-how to stand out, and all our dealers do Whatever It Takes® day in and day out. 

NATE® Certified

Bryant Factory Authorized Dealers also earn North American Technician Excellence (NATE) Certification, the leading certification program for technicians in the heating, ventilation, air conditioning and refrigeration industry, and the only certification test supported by the entire industry. 

Indoor Air Quality Specialists

It takes a specialist to deliver the best in comfort and Bryant Indoor Air Quality Specialists are dealers who have taken part in a specialized, indoor air quality training program.
Bryant Indoor Air Quality Specialists deliver more than comfort. They listen. Your input is the critical starting point. A Bryant Indoor Air Quality Specialist can help you choose the correct equipment.  Whether your concern is high efficiency performance, controlling humidity, regulating temperature, or managing the airflow between rooms, a Bryant Indoor Air Quality Specialist can recommend a solution based on your needs.

Dealer of the Year


Every year, Bryant awards one dealer from the Medal of Excellence winners the title of Dealer of the Year. The Dealer of the Year distinction recognizes that dealer as the best-of-the-best…a dealer who embodies Bryant's "Whatever It Takes" attitude and delivers quality service to their customers every day. They have pursued excellence with such vigor and determination that they are worthy of being distinguished with this highest honor – that of being the one and only Bryant Dealer of the Year.

We are pleased to recognize Gainesville Mechanical, Inc. of Gainesville, GA as the 2018 Bryant Dealer of the Year.

Medal of Excellence (MOE) Winners


The 15 regional MOE winners are the top performers from five different geographic regions. Each region has three tiers of winners, which are based on total annual purchase volume.
The 2018 Bryant Medal of Excellence winners are:

Tier 1:  

Region 1:  Hayes Heating & Air Conditioning LLC, Milford, NH

Region 2:  V M O’Leary Sheet Metal & Heating, Cary, IL

Region 3:  All-Ways Heating & Air Conditioning, Inc., Monticello, MN

Region 4:  Pender Brothers, Port Royal, SC

Region 5:  R&S Heating & Sheet Metal, Pacific Grove, CA

Tier 2:

Region 1:  Redmond’s Complete Comfort, Beech Creek, PA

Region 2:  Chesterfield Service Inc., Chesterfield, MO

Region 3:  Countryside Heating & Cooling Solution LLC, Maple Plain, MN

Region 4:  Allstar Heating and Air, Lagrange, GA

Region 5:  Young’s Air Conditioning, Los Banos, CA

Tier 3:

Region 1:  Schaafsma Heating & Cooling Co, Grand Rapids, MI

Region 2:  Chapman Heating | Air Conditioning | Plumbing, Indianapolis, IN

Region 3:  Lyon Sheet Metal & Heating, Sauk Rapids, MN

Region 4:  Gainesville Mechanical, Inc., Gainesville, GA

Region 5:  Washington Energy Services, Lynnwood, WA

The 15 regional Medal of Excellence winners then compete for the national title of Bryant Dealer of the Year.

Pinnacle Award Dealers

The following dealers have won the MOE award at least five times and have been given the honor of Pinnacle Award status. The Bryant® Medal of Excellence recognizes dealers who do Whatever It Takes® to increase customer satisfaction, improve their overall business, grow sales and excel in the marketplace.
• Edwards Refrigeration Inc. (Bennettsville, SC)
• Frederick Air Inc. (Frederick MD)
• GAC Services (Gaithersburg, MD)
• Green Heating and Cooling Inc. (Canton, GA)
• Green Valley Cooling & Heating (Green Valley, AZ)
• Hammel & McCrady (Circleville, OH)
• Ierna’s Heating & Cooling, Inc. (Lutz, FL)
• Lyon Sheet Metal & Heating (Sauk Rapids, MN)
• Peck and Weis Heating and Air Conditioning (Lake Geneva, WI)
• Top Hat Heating & Cooling (Baraboo, WI)
• Pronto Heating & A/C Inc (Eden Prairie, MN)

Circle of Champions

Bryant is also pleased to recognize the Bryant Factory Authorized Dealers (FAD) who have strong performance across all categories of the FAD Awards program.  These dealers are recognized as Circle of Champions.

True Heroes

The Bryant True Heroes program acknowledges Bryant Factory Authorized Dealers who do Whatever It Takes® for their customers and give back to their communities. True Heroes is just one way that our dealers can make an impact by honoring local heroes with personalized awards, recognition and charitable donations. While Bryant dealers can be heroes when they come to the rescue with a new air conditioner on a 100-degree day or a new furnace in the middle of winter, the True Heroes are those who selflessly devote their lives to serving others.
See if someone in your community has received a True Heroes award.
Evans Mechanical (Eureka, CA)
Accurate Heating and Cooling (Chillicothe, OH)
Bob Cermignano Air Conditioning and Heating, Inc. (Ardmore, PA)

*This guarantee will be provided, in writing, by your Factory Authorized Dealer. Applies for one year from the date of installation on residential add-on and replacement installs only. Does not apply to new construction installations. Subject to conditions and limitations. See your Factory Authorized Dealer for details.