Heat Pump Repair & ServiceBy Smart Choice Heating & Cooling

Smart Choice did a great job finding the problem with my original gas furnace by another company which wasn't adjusted properly and required to replace the entire furnace. They quickly got the job scheduled, parts orders and job done in 4 hrs. Would highly recommend Smart Choice.

Got a competitive quote and got the job done. Also threw in some extra coolant to hold over the few hot days until the replacement job.

I am very happy with the new heat pump and air exchanger. The guys that installed were very knowledgeable of the equipment. They also let me know the steps they were taking, when they were going to lunch, when they done for the day and were totally finished. The office personnel were also very helpful and knowledgeable. They worked out a schedule for when the installation would be done that fit our schedule. Great job! Thank you!!!

Easy and very well executed

Professional, timely, clean, and courteous. They checked all the boxes

Installers had to overcome a number of challenges to install the new furnace and heat pump (tight crawl space with difficult access, dryer vent location and addition of a new thermostat wire). They completed the installation ahead of schedule, cleaned up after themselves and left everything in good working order.

Would def use them and refer them to everyone

Installation was professional and fast.

Love supporting a family owned small business in my local community. The entire team are knowledgable and friendly; the install was as stated in the scope of work.

They ensured that we understood what we were getting and what they were doing with the new HVAC units.

My furnace broke down 2 days before a holiday during an extremely cold period. People at Smart Choice mobilized quickly to show up, assess the situation, and offer reasonable options. When I chose to replace our now 20yr old furnace, they all moved into action quickly, along with the polite and efficient personnel to timely install the device. I was amazed and grateful for their help and skill of all involved!

This job was scheduled for two days right in the middle of a heatwave. They (Daniel \& Gavin) showed up at 8:30am, right on schedule. Worked through lunch and completed the entire installation by 3:30 pm. They had my system up , running and cooled down before they left !! Thanks guys, you were informative, efficient and thorough in your professional installation.

They did a great job in less than a day. Even helped remove and old control panel that's not needed anymore.

Very satisfied with service

They were on time and very professional. Great cleanup and communication.

These guys are the best!

Timely, professional, fair price. Will definitely use again.

My need for new heat pump went quickly from optional to urgent and my needs were supported without issue

Awesome!

They came, completed and cleaned up the job in one day. Everyone was courteous!

Installers were superb! Friendly ,informative. Answered all my questions. Highly recommend

Very friendly installers, office people, and initial responder. Impressed by their knowledge.

Smart Choice has always taken care of us, and I am very impressed with this new unit on how utterly cold it gets! It didn't dawn on me how much my old unit struggled during really hot days.

Safe Choice was great to work with. They were a great help in scheduling. They know job well. Very nice, courteous and respectful. I will definitely recommend them.

did a great job. explained the system.

We've been using this company for more than 20 years and have always been impressed with their knowledge and great response to any issues.

I will use them again if I have a heating or cooling issue. They gave me a solid deal to install an A/C unit and I'm very happy.

Smart Choice does the work completely, professionally, and with care.

I highly recommend Smart Choice for several reasons. Their bid for the ductless mini\-split system was less than three other bids AND was a more comprehensive name\-brand system. Their customer service is excellent: they were always friendly and professional, all the staff were respectful of keeping my home clean and they were careful to keep wallboard dust non\-existent. They utilized a vacuum box system to enclose and vacuum the area as they worked. It kept my home dust\-free. They cleaned up thoroughly inside and outside. Plus they painted the outside conduit and fixtures to match my house.

Smart Choice has been servicing my home for about 3 years. They are always very friendly, knowledgeable, and punctual. They did a great job installing my new furnace and AC unit at an affordable price. Thank you!

My husband and I had great experience with the Smart Choice Heating and Cooling co.,

Excellent work and time promised

Love how cool the air is when it comes on!

The whole experience was easy. Questions were answered and the install crew were great. I would tell people to use this company. Thanks smart choice

Excellant service. Very personable. Highly recommend

Before my installation began I received a call advising my parts were changing due to my existing equipment size. I was informed of the different parts and that there was no extra charge. The installation crew was great, they worked efficiently and updated me on progress throughout the installation. I have already recommended Smart Choice to my parents as they are looking for replacement as well.

Great team so far so good ??

Smart Choice Heating and Cooling with Jose Ortiz and his STAFF are the BEST in Vancouver WA. They are ON TIME and making sure that EVERYTHING is DONE RIGHT and PROFESSIONALLY ! They provide us Customers with QUALITY EQUIPMENT and Follow Through with their warranty services and always POLITE, COURTEOUS, FRIENDLY \& Family Oriented ! I do Recommend SMART CHOICE HEATING \& COOLING to Everyone here in the Portland Oregon and Vancouver Washington State..They are a 5 STAR Company ! This is why they are called "SMART CHOICE" HEATING \& COOLING..

Checking on us frequently, making sure required inspections are completed and fixing problems made by previous service companies.

Great experience

Excellent crew that install our new heating and cooling systems

2 of my friends have now used them as well

Awesome

I love my new ductless system and was super pleased with the Smart Choice employees who worked with me\-\-from the scheduler to the installers! They were punctual, knowledgeable, accommodating (moved the unit over a foot to make me happy), and courteous (covered my carpet and kept traffic at a minimum)! They even came back so that I wasn't left alone with the electricians who came to run the power to the unit! Their character speaks volumes! I would recommend this company to anyone looking! Do the research\-\-they are clearly the Smarter Choice! : )

Excellent customer service from all staff. Dave was exceptional in knowledge and thoroughness. he has a very professional yet friendly demeanor. He went above and beyond to explain what had happened and how to prevent it from happening again. Plus, he removed my (filthy) filters. Thank you for the prompt service and great experience!