Heat Pump Repair & ServiceBy Apex Air LLC - National Account Builder

The Attributes ranking above does not appear to be working. Is first box the lowest rating or the best rating.

Very glad to work with this company. James was the most personable, helpful, and took as much time as I needed to help me understand the system, and the needs for my house. Very good experience, and having the financing options for such a big home investment was also a huge plus.

We are very pleased with our new system. Apex was superbly professional throughout the process.

We are so pleased with the overall experience we had with Apex, from the financing options to how quick they got our permits \& wonderful install \& inspections, we now living comfortably with a brand new system to replace our old that had stopped working \& we added a brand new AC unit too. Our whole family has felt so much healthier \& happier with the energy efficient system keeping us cool!

We had Apex install a new furnace \& AC unit in our home \& they did a fantastic job. There were very responsive \& answered all of our questions \& the installation team was punctual \& professional. We couldn't have asked for a better experience!

HVAC dealers are abundant, but those that go the extra mile to ensure customer satisfaction are not. Apex did just that, and why they got my business.

Did an outstanding job on an atypical installation

It's expensive and took 7 hours to install but the guy was polite, nice and made sure everything was good to go.

Joe was great, he threw in a duct cleaning and a media filter. Plus the 0% 60 month financing was the icing on the cake. The installing crew was timely/courteous/professional.

Wonderful service

Once they were able to get to our home they went right to work.

My was a new build that was only waiting on the air handler to be installed. When we notified our builder, Apex showed up right away and had it installed in no time.

Friendly and knowledgeable. Didn't try to upsell anything. Highly recommend

Apex Air was a pleasure to work with. The technicians Steven and Maguel were very knowledgeable, courteous, and professional. They answered all my concerns. They were always on time and completed the job on time as promised. Thank you for doing such a great job!

I enjoyed the install process and when I had a small issue they responded quickly

We weren't expecting so many hoses and cables, but most of it looks good. The units aren't flush on my walls but I wonder if they're off level.

Great product \- soo much quieter!! Great customer service on install of a mini split system, new furnace and heat pump in my quirky 70's home. They were pleasant, creative, prompt, and professional. Can't recommend them more highly.

Brad, Steve and their crew installed my mini split system and my upgraded furnace and heatpump in my 1970's home. They were respectful, efficient, professional and creative in handling the quirks of my home. They left my home clean, my shrubs untrampled, and even offered to help carry in my groceries!! Best experience ever...

Excellent install and follow up

Great professional job

We had an air conditioner installed in Oregon. It is fall so we aren't using it. We'll know better by next summer. But there was an issue with the installer. Although he was good at his job and friendly, he put the metal case on our brand new hardwood floors \-\- no dropcloth or other protection. Then after he removed the unit, he kicked the metal case across the hardwood floor. It's a brand new house! Should have put a drop cloth down first.

Good experience

Everything is running perfect. One little noise and they came right out to fix it.

Installers showed up at agreed appointment time. Both were professional and knowledgeable of what they needed to do. After 5 days of running the a/c it is cooling just right.

GREAT JOB

Apex did a great job communicating with me, leaving me messages to update me, and the installers were on time, followed COVID rules, and were very pleasant.

We had a great experience with Apex. They were very knowledgeable about different heating and cooling solutions for our family and patient with us while we decided what would work best. They did a great job on the installation and follow up. Their prices were reasonable and comparable to others in the area.

Excellent company, great customer service!

Not 100 % happy

Great Job love the system, they had to come back a few times to button up the install but over all it was a good Job and very quick turn around from the 1st meeting

Thank you for speedy service!

The installer did a great job. Very straight and nice runs on the power and coolant lines. It looks great.

Charles \& Brad were wonderful

Very prompt and professional serivce.

From the moment Anson problem solved the furnace and duct placement, through Richard and Joes installation, then Anson's final walkthrough I was impressed with the detail, professionalism and open communication of all of them.

All my questions were answered. Very polite and friendly!

Very quite