Furnace Repair & ServiceBy John C. Flood of VA

We were very happy with the service orovided

Great service

They beat any other estimates we had and worked with our budget! Friendly and professional

Knows the work and do a great job in fixing and installing HVAC systems

From our initial assessment to installation, the process was smooth and professsional. Cost reasonable

Prompt and efficient.

I've hired John C. Flood at least 5 times this year alone because every consumer rating site give them the highest of marks, and they've earned it!

I was very impressed with the John C Flood crew who installed my new heat pump. They were able to overcome some late\-breaking hiccups without a sweat, clearly were expert at these installs, and they kept me in the loop without being overly bothersome. Just great.

Excellent technical skill and knowledge of proper installation. Efficient. Thorough.

The technician was knowledgeable, worked efficiently and completed the job during the designated time period.

Installers were very polite, very friendly and professional. They answered any questions I had.

The dealer represented himself with extensive knowledge of the systems and the potential tax credits, which he was 100% wrong and purposely misleading.

I was worried about how well John C Flood would do after their acquisition of Climate. I was a Climate customer for over 20 years. Flood did a great job and exceeded my expectations.

The title says it all.

Replaced my 23\-year\-old Bryant gas furnace. The old furnace never failed once !! it was just time for replacement. The outdoor unit and the evaporator was a Trane Unit. It too was trouble free except for a failed run/start capacitor and was just as old. The new Condensing unit and evaporator is a Bryant. Hopefully these units will last just as long.,

Very responsive same day service by the dealer especially under bitter cold conditions to initiate replacement of the old inoperable HVAC system, The installation of he Bryant system took a little longer than original 2 days estimate, but mainly due to house structural issues rather than anything related to the new Bryant system.

Very professional

Installation was fine

Thank you for the outstanding customer service.

Installing the furnace was quick and easy. Highly recommend

Flood was quick, efficient, timely and clean

John C Flood was professional, on time, clean and did a great job on a total system replacement. Highly recommended!

very responsive

All the installer's employees that I interacted with were professional and courteous.

Bryant assures us of quality. Installers from John C. Flood were skilled and experienced, cordial and patient. They provided clear instructions. I'm grateful for the assurance of product quality and anticipated endurance.

Thank you to the technicians at John C. Flood for noticing our equipment was out\-of\-date, and for the efficiency with which they remedied the problem. We're very grateful!

I enjoyed the skill, expertise and evaluation that was done to provide us with a new system to meet our needs.

Outstanding service

Installers were very professional and installed a new AC/Furnace within a few hours.

Our house is much more comfortable since we had our old AC unit replaced with a newer model from Bryant Cooling Systems. Although the thermostat is set to the same 77 degree setting, the house feels cooler.

John C Flood did a great job. Quickly diagnosed the problem with my old AC unit, and had a replacement installed within a couple of days.

Excellent service and knowledgable estimators with appropriate accessory suggestions.

Excellent customer service

Quick turnaround

Everything was great e.g communication and availability to install.

John Flood arrived when scheduled and did all the work in one day. The final product works great and looks great.

I understand that the delay in service resulted in nation\-wide shortage of parts.

John C Flood has been our HVAC service company for 11 years. We have had many dealings with them and have always been very satisfied with their work, their suggestions, and their honesty. In particular, their technician Dale has come to us often and provided us with A+ service and A+ respect. The 2 Bryant installers were also most capable and helpful.

The gentlemen from John C Flood who installed my new Bryant cooling system were very knowledgeable about Bryant products. Explained how the system worked and how it was more efficient than my previous Bryant system. They were friendly and courteous while installing the system. I could tell that they were familiar with the product and the installation was perfect.

Overall system installation was very good. Unfortunately, they installed a filter box for 4" filters that won't fit a standard store bought 4" filter. This was not brought to our attention until the complete system was installed and they were ready to leave. The outdoor AC unit was installed in such a way the the lines going to it are not covered or protected from getting damaged, the unit was oriented so the lines are out front instead of near the house where they would be protected. The cover for the lines and fittings is missing.

I gave 4 stars because the unit itself is a very very efficient system but since we just got it I want to see how it goes over time. Hopefully I can come back to update this review

We have used J.C. Flood for several years now and are very pleased with their service.

customer of John C Flood for over 20 years!

Quickly scheduled installation. Left the site clean. Pleasant to have around.

Jake and the team provided excellent customer service from start to finish. We would recommend JC Flood to anyone, the installation process went so smooth and the installers were the friendliest, down\-to\-earth guys you could ever meet. They were knowledgeable and thorough in their work and cleaned up their work area after. If we ever need another hot water heater, furnace or air conditioning unit we are calling JC Flood and asking for the same contractors.

Everything went smoothly. From start to finish. The whole John C. Flood team that was involved with my install was beyond friendly and extremely knowledgable. They explained clearly the usage of the unit after the install. I will no longer go to anyone else but John C. Flood

Excellent service. Kept me informed of what was being done. Very polite and courteous. All in all, I would say that both contractors did an excellent job.

Very good i love it

Did a great install, provided lots of information/explainations

Quick purchase and installation.

Very efficient installation and careful regarding the protection of nearby floors and personal property.

no comment

The advisor and installers were fantastic at helping us think this through our heating issues. They were immediate and efficient.

The furnace was installed by JC Flood and the installer were very professional, provided a very neat and thorough installation, and provided assistance with the details of operation of the furnace.

So far, so GREAT! I am VERY pleased with my installation \- which was performed meticulously!!! The technicians were knowledgeable AND generous with their knowledge\-sharing of the technical mechanics/specifics of the equipment. As a lay\-person who likes to understand specifics (as much as I can) I appreciated this.

Great service, completed task in a timely matter

Daniel and MJ from John C. Flood did a great job with the installation of my new heat pump and air handler.

The technicians from John C. Flood that installed my new HVAC unit were very professional and knowledgeable. It couldn't have been a better experience. Thanks Chris, James, and Victor!

Very efficient and knowledgeable.

Some of recommended things were not done because were not in contract although we signed off on them so we have to arrange again.

Our Technician Michael Jordan was excellent! Super knowledgeable and willing to answer questions

MY A/C UNIT IS BRYANT BUT MY SERVICER WAS THROUGH JOHN C. DORSEY. IF YOU ARE ONE IN THE SAME EVERYTHING WAS COMPLETED EXCELLENT AND TIMELY. THANK YOU.

We have worked with Luke for many years and always ask for him in particular. He is pleasant, thorough, and professional.

excellent service.

Representative was knowledgeable and easy to work with. Was also willing to negotiate reasonably for the business. Price was not the lowest, but felt the rep and the organization was professional.

installation of forced air heating system

The 2 installers did nothing but complain the whole time especially the one working on the air handler part. The supply duct is poorly designed and causes a lot of air turbulence which results in poor air flow.