Shelton's Heating & A/CHVAC Services in Sapphire
Shelton's Heating & A/C is your trusted specialist for Bryant HVAC installations, repairs, and maintenance. Serving Sapphire and its neighboring communities for over 20 years, we provide dependable HVAC solutions tailored to your home’s needs. As a family-owned and operated business and your local Bryant Factory Authorized Dealer, we are committed to your satisfaction and back our work with a 100% satisfaction guarantee. Our certified technicians deliver expert service, whether it’s routine maintenance or a complete Bryant system installation. Our dedication to quality and excellence shines through in every job we do. Rely on us for exceptional HVAC solutions to ensure your home remains comfortable throughout the year.
Experience and Certifications

Factory Authorized Dealer
As a Bryant Factory Authorized Dealer, we have met Bryant's highest standards for superior skills, service, and a promise of 100% satisfaction guaranteed.
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE certified technicians.
Financing Available
We offer flexible financing options for your new Bryant product or system. With approved credit, you can enjoy convenient monthly payments, competitive interest rates, and online bill pay.
HVAC Repair and Installation Services

Air Conditioner Repair & Service
Our team delivers prompt and dependable air conditioner repair and service to keep your home cool and comfortable. From minor fixes to major repairs, we’re committed to ensuring your AC runs efficiently all summer.
Furnace Repair & Service
We offer professional furnace repair and service. Our certified technicians can quickly identify and fix any problems, ensuring your home stays warm and cozy all year long.
HVAC System Installation
We offer professional HVAC installation to keep your home comfortable in every season. Whether you're upgrading your current system or installing HVAC for the first time, we’ll guide you in selecting the best option for your needs and ensure a precise, high-quality installation.
HVAC Maintenance
We provide annual HVAC maintenance to ensure your system operates smoothly and help prevent unforeseen malfunctions. Through detailed inspections and tune-ups, we ensure your heating and cooling system is prepared to maintain your comfort throughout the year.
About Shelton's Heating & A/C

Years in Business
20
Trusted HVAC Professional in Sapphire
Leave a ReviewBryant.com Reviews
4.94 out of 5(64 reviews)
- Review by
RONNIE
-
October 29, 2024
Prompt response to come repair system. Very knowledgeable of HVAC systems
Gives great advice on how to keep your system operating by doing yearly routine maintenance.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
KEN
-
September 02, 2024
YES
Excellent response time. Quality employees that did a great job
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
DANA
-
July 07, 2024
Always great installation service with Sheldon’s Heating & AC
I have somewhat of an unusual cooling requirement \- the utility room for my 350 gallon saltwater reef aquarium. The where the splitter needed to be installed was quite tight. The team that came out figure out the best installation approach and everything has worked perfectly
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
MARY
-
April 09, 2024
Great company and owner!
Knowledgeable, responsive, and provides quality work on time. All employees are courteous and helpful.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
JIM
-
November 01, 2023
Excellent
Trustworthy and excellent performance
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
CHRIS
-
October 11, 2023
Completely satisfied
Shelton is our a/c and heater service company and because of my satisfaction with them choice them for the replacement (Bryant). Could not have asked for better service, professionalism, and choice of equipment. I give them all 5's.
Recommends this dealer
Verified Purchase
Expertise:
4
- Review by
BINFORD
-
September 21, 2023
Great job in 2 Cashiers cottages!
Excellent work, great communication, efficient, polite and tidy!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
ED
-
August 20, 2023
great team
Shelton's worked through a repair and replacement of my heat pump with rapid, effective help.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
- Review by
JEFFREY
-
August 19, 2023
good service and install
air handler, condenser, and refrigerant and drain lines installed, up and running the same day. very efficient crew, area was clean after work was done. I would recommend Shelton's Heat and Air to anyone that needs heat/ac work done.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
RICHARD
-
August 18, 2023
Great company
Have serviced my units for 20 years
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
GENE
-
August 05, 2023
Honest, knowlegable, responsive
Very knowledgeable about his products with a terrific crew. Did a clean, neat professional jab. Equipment is much quieter than older system
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
DON
-
August 03, 2023
First class and professional
Great job and I would highly recommend
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Michael
-
July 14, 2023
Excellent Service from Shelton's Heating & AC .
Excellent Service from Shelton's Heating \& AC. I highly recommend them.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Mary
-
January 25, 2023
Very professional and helpful.
You were recommended by a friend.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Harry
-
January 18, 2023
Dealer apparently has more customers than he needs
This dealer installed our systems and we have used them multiple times over the years for other work. One of the Heat pumps quit operating so we switched to the gas furnace. Tech came out and said the compressor was bad on the heat pump, then said he wanted to look at the two furnaces. When he was done both furnaces no longer worked. He said the control boards went bad in both units. System is still under warranty so we were told to expect a price for repairs today. The estimate for repairs was over $2000.00. Called to question why cost was so high, andJason Shelton called me back. When I questioned the cost, and the fact that it was not broken before the tech arrived he said we should find another dealer, he would not work on our system. I called Bryant and was on hold for over an hour, case #4779726, and was told by them that they have no say or control over how a Bryant customer is treated by dealers and only offered to email me a list of other dealers. Not impressed with Sheltons Heating and Cooling or Bryant.
Recommends this dealer
Verified Purchase
Expertise:
1
Service:
1
Solve Problems:
1
- Review by
JOHN
-
December 20, 2022
Responsive, professional, knowledgeable and respectful of your home.
The third system they have installed for me and I would highly recommend them to anyone. A well\-run company by Jason and his team!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
MARY
-
August 30, 2022
New Heating and A/C
Shelton's is the best Heating and A/C company on the plateau. Very professional and friendly employees.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
JOHN
-
August 16, 2022
Professional, good quality workmanship and responsive to customers!!!
Pleasure to dela with Shelton, HVAC.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Doug
-
August 02, 2022
Excellent in every phase of the project.
Excellent. Would recommend to any friend or neighbor.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Steve
-
June 29, 2022
Shelton's, great dealer
Very responsive and shows up when they say they will show up.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Richard
-
June 21, 2022
Promises Made, Promises Kept
Our furnace and AC units were old, and in need of replacement and updating. We planned to do the project this year before the season got stressful, and had selected Shelton's Heating \& A/C, a local company, to do the demo and install. From start to finish we could not have been more pleased. Jason Shelton met with us early to assess our needs, make recommendations for us to consider, and he provided us with the installed price for each option. Once our decision was made, Shelton's ordered the equipment and we agreed on an install date. The only thing that could have cooperated better was the weather, but Jason and his team arrived on time and completed the entire project in about a day and a half, as planned. There were no surprises, and while we expected a good job, Jason and his team exceeded our expectations at every level. We could not have asked for a more professional, competent, or courteous experience. Oh, and the final bill was exactly what Jason had quoted! We would be pleased to recommend Shelton's Heating \& A/C without reservation to anyone in need of HVAC systems or service.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Duane
-
April 27, 2022
Jason & his staff were outstanding, and very professional. My new system is working great, and i’m very pleased with everything!
Shelton HAVC is trustworthy, technically sound, friendly, and very professional!
Recommends this dealer
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
- Review by
Mary
-
April 08, 2022
Best of the best
Jason was very patient as I worked through the process of deciding exactly what type of unit I needed. He was very knowledgeable which helped immensely with my decision process. Installation was quick and efficient and I've had no problems whatsoever since the unit was installed plus my home is so much warmer now. Shelton's stands out above most vendors I've worked with in the mountains....professional, responsive, knowledgeable...what more could I ask?!?!?!!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Elizabeth
-
April 07, 2022
Trust and Confidence
Jason is very knowledgeable and very trustworthy. I have the utmost confidence when working with Shelton's. His wife Erika is wonderful to work with as well.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Brian
-
April 07, 2022
Quality, speed and value…everything I wanted.
Quality, speed and value…everything I wanted.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Val
-
February 21, 2022
Absolutely and I have recommended this dealer.
They respond quickly to any service needs.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Annette
-
December 06, 2021
Good Experience.
They were on time, and did what they said they would. The back office runs very efficiently.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Dana
-
August 19, 2021
Simply the best!
Jason and his whole team are true professionals. They are prompt, honest, courteous, clean\-up their job sites perfectly and know what they are doing!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Barbie
-
July 27, 2021
Wonderful coolness
They were absolutely wonderful!!!!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Jim
-
June 27, 2021
Professional and friendly
Great experience
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
John
-
May 17, 2021
5 star installation
Very Professional. Quick installation with friendly installers. Cleaned up all debris. Explained how it worked. 5 star all the way.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Kay
-
April 26, 2021
Shelton’s
Excellent work installing everything and help getting a plumber to hook up the humidifier.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Michael
-
April 24, 2021
Fantastic service!!!
Shelton's Heating/AC team are Great to with with. We have used their service for many years now and will continue to do so. Thank you.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Bill
-
April 24, 2021
Heat Pump Replacement
Jason and his crew were easy to work with and gave me good guidance on what to consider when replacing my units. There was very good communication.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Craig
-
April 24, 2021
New heat pump installation.
Excellent knowledge of product. Outstanding customer service. Able to explain technical features in layman terms to customer. Would highly recommend.
Recommends this dealer
Verified Purchase
Expertise:
5
Solve Problems:
5
- Review by
Philip
-
March 09, 2021
On time and professional
Pleasant and enjoyable doing business with.
Recommends this dealer
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
- Review by
Jim
-
January 08, 2021
Excellent
Excellent service
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Fred
-
June 18, 2020
Collins
Good experience
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Andy
-
June 11, 2020
Very reliable and experienced
Excellant service!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Les
-
June 10, 2020
Exceptional Job, Great pricing, Timely and Efficient
Exceptional knowledge and experience. I felt very comfortable about what they did and how they went about the job. They left everything neat and tidy as well!!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Martha
-
June 05, 2020
Shelton Heating & Air
Excellent
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Ray
-
January 10, 2020
Excellent knowledge and service
Overall experience was excellent. We are repeat customers.
Recommends this dealer
Verified Purchase
- Review by
Larry
-
December 09, 2019
Replacing our Heat pump
Very professional, several options and fairly price. Arrived as scheduled.
Recommends this dealer
Verified Purchase
Expertise:
5
Solve Problems:
5
- Review by
Thomas
-
November 18, 2019
We love Shelton’s service
So capable and courteous\- we would not consider using anyone else
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Thomas
-
October 23, 2019
Replaced existing system
Excellent experience\-\-exceptional quality \& professionalism
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Richard
-
October 12, 2019
Excellent
Fast, efficient. Has old equipment out and new equipment up and running in one day. Great job!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Rick
-
September 13, 2019
Awesome experience!
The response of the owner was quick and professional. I am very pleased with the equipment an the entire install team.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Jim
-
September 08, 2019
Professional Quality Installation
All the workers were very polite and professional. The work was exceptional. Everything was cleaned up as if they had not even been there. Quality equipment and quality installation = Very satisfied customer!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Richard
-
August 15, 2019
Very professional
Has provided service. Our old unit installed on 1992. Great new install
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
John
-
July 21, 2019
Pleased
very professional
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Richard
-
June 13, 2019
Hines
Jason is the best!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
John
-
June 03, 2019
Does what he promises
Had previous experience with Shelton. Prompt bid, installed when he said it would be, technicians were courteous and careful in our house, and I liked the performance of the unit Shelton installed in 2011.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Joe
-
May 25, 2019
excellent
Have worked with this company for over a dozen years and have always found them to be very accommodating. They are knowledgable, professional and reliable. A pleasure to work with.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Karlene
-
February 15, 2019
Fair price, attention to detail, neat and clean, awesome family run business, very happy with all my dealings with them. I have already referred them to a family member!
Very punctual
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Richard
-
October 25, 2018
Review of service
Did a good job. Came up with good ideas. Showed up on time. Competitive price.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Kathrine
-
August 10, 2018
new installation of Bryant Heat and AC
They did an excellent job. They were timely, neat and efficient.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Rick and Mo
-
May 07, 2018
Excellent
There is no finer HVAC professional in our area. We are lucky to have his expertise and honesty.
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Craig
-
February 18, 2018
Furnace Replacement
I highly recommend Shelton Heating and AC to anyone in the Chasiers and Brevard NC area. My furnace burner ceased to operate during the cold days of January and we had no secondary heat source. Jason arrived the following day and diagnosed the issue. He kept me informed during the entire replacement process with texts and emails.
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Tom
-
January 13, 2018
Excellent, professional and reliable service/
I called and asked for an evaluation of the problem. Response was fast and punctual, and the problem was described in detail and with a clear desciption of the recommended solution. The replacement material was ordered and installed in a very satisfactory time\-frame, and the installation was completed in a very short period of time. Courteous and professional personnel. A job well done. Total clean\-up afterwards. Absolutely no problem. I would recommend this company to anyone.
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Joseph
-
August 07, 2017
Shelton's Heating & A/c
We were very pleased with Shelton's Heating
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Charles
-
April 03, 2017
Shelton's Heating & A/C
HVAC replacement was complete in one day.
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
George
-
January 20, 2017
SHELTON IS THE ONLY TO GO TO FOR HEAT AND A/C
FROM START TO FINISH JASON WAS A PROFESSIONAL. A MAN OF HIS WORD. HE KNEW HIS PRODUCTS AND GAVE GREAT RECOMMENDATIONS. HE TOOK HIS TIME EXPLAINING EVERYTHING AND SPOKE IN LANGUAGE I COULD UNDERSTAND. IF HE SAID HE WOULD BE HERE AT A CERTAIN TIME HE WAS HERE EARLY. NEVER HAD TO CALL HIM HE WAS ALWAYS FOLLOWING UP FOR ME. I HAD A FEW PEOPLE COME OUT TO DO ESTIMATES AND AFTER TWO MINUTES I KNEW I DIDN'T WANT THEIR PRODUCT BECAUSE THEY DIDN'T HAVE A CLUE WHAT THEY WERE TALKING ABOUT.. AS SOON AS I MET JASON I KNEW I HAD TO GO WITH HIM. HE WAS VERY COMPETITIVE IN HIS PRICING AND LEFT THE AREA LOOKING BETTER THAN WHEN HE ARRIVED. ALWAYS CLEANED UP AFTER HIMSELF. I DID NOTHING BUT PICK OUT A UNIT, AND WRITE A CHECK AT THE END. HIS CREW WAS JUST AS NICE, RESPECTFUL AND KNOWLEDGEABLE AS JASON. I WOULD HIGHLY RECOMMEND THIS COMPANY. IF I COULD I WOULD RATE THIS A 10 NOT 5 STARS. WHEN I TOLD FRIENDS THAT HE WAS PUTTING IN A UNIT FOR US THEY JUST SAID WHOW! EVEN THE BUILDING INSPECTOR SAID HE WAS ONE OF THE BEST CONTRACTORS IN THE AREA. HOW MUCH BETTER CAN YOU GET THAN THAT....
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Marty
-
December 09, 2016
I had a very good experience using Shelton's Heating and A/c they done a fine job
I have a very good experience Shelton's heating and AC they really done a fine job
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
John
-
August 09, 2016
Very happy with the new heat pumps! Compact and powerful yet super efficient.
Shelton heating and air was super. Neat, quick , and Profesional.
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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