Heat Pump Repair & ServiceBy Shelton's Heating & A/C

I have somewhat of an unusual cooling requirement \- the utility room for my 350 gallon saltwater reef aquarium. The where the splitter needed to be installed was quite tight. The team that came out figure out the best installation approach and everything has worked perfectly

Knowledgeable, responsive, and provides quality work on time. All employees are courteous and helpful.

Trustworthy and excellent performance

Shelton is our a/c and heater service company and because of my satisfaction with them choice them for the replacement (Bryant). Could not have asked for better service, professionalism, and choice of equipment. I give them all 5's.

Excellent work, great communication, efficient, polite and tidy!

Shelton's worked through a repair and replacement of my heat pump with rapid, effective help.

air handler, condenser, and refrigerant and drain lines installed, up and running the same day. very efficient crew, area was clean after work was done. I would recommend Shelton's Heat and Air to anyone that needs heat/ac work done.

Have serviced my units for 20 years

Very knowledgeable about his products with a terrific crew. Did a clean, neat professional jab. Equipment is much quieter than older system

Great job and I would highly recommend

Excellent Service from Shelton's Heating \& AC. I highly recommend them.

You were recommended by a friend.

This dealer installed our systems and we have used them multiple times over the years for other work. One of the Heat pumps quit operating so we switched to the gas furnace. Tech came out and said the compressor was bad on the heat pump, then said he wanted to look at the two furnaces. When he was done both furnaces no longer worked. He said the control boards went bad in both units. System is still under warranty so we were told to expect a price for repairs today. The estimate for repairs was over $2000.00. Called to question why cost was so high, andJason Shelton called me back. When I questioned the cost, and the fact that it was not broken before the tech arrived he said we should find another dealer, he would not work on our system. I called Bryant and was on hold for over an hour, case #4779726, and was told by them that they have no say or control over how a Bryant customer is treated by dealers and only offered to email me a list of other dealers. Not impressed with Sheltons Heating and Cooling or Bryant.

The third system they have installed for me and I would highly recommend them to anyone. A well\-run company by Jason and his team!

Shelton's is the best Heating and A/C company on the plateau. Very professional and friendly employees.

Pleasure to dela with Shelton, HVAC.

Excellent. Would recommend to any friend or neighbor.

Very responsive and shows up when they say they will show up.

Our furnace and AC units were old, and in need of replacement and updating. We planned to do the project this year before the season got stressful, and had selected Shelton's Heating \& A/C, a local company, to do the demo and install. From start to finish we could not have been more pleased. Jason Shelton met with us early to assess our needs, make recommendations for us to consider, and he provided us with the installed price for each option. Once our decision was made, Shelton's ordered the equipment and we agreed on an install date. The only thing that could have cooperated better was the weather, but Jason and his team arrived on time and completed the entire project in about a day and a half, as planned. There were no surprises, and while we expected a good job, Jason and his team exceeded our expectations at every level. We could not have asked for a more professional, competent, or courteous experience. Oh, and the final bill was exactly what Jason had quoted! We would be pleased to recommend Shelton's Heating \& A/C without reservation to anyone in need of HVAC systems or service.

Shelton HAVC is trustworthy, technically sound, friendly, and very professional!

Jason was very patient as I worked through the process of deciding exactly what type of unit I needed. He was very knowledgeable which helped immensely with my decision process. Installation was quick and efficient and I've had no problems whatsoever since the unit was installed plus my home is so much warmer now. Shelton's stands out above most vendors I've worked with in the mountains....professional, responsive, knowledgeable...what more could I ask?!?!?!!

Jason is very knowledgeable and very trustworthy. I have the utmost confidence when working with Shelton's. His wife Erika is wonderful to work with as well.

Quality, speed and value…everything I wanted.

They respond quickly to any service needs.

They were on time, and did what they said they would. The back office runs very efficiently.

Jason and his whole team are true professionals. They are prompt, honest, courteous, clean\-up their job sites perfectly and know what they are doing!

They were absolutely wonderful!!!!

Great experience

Very Professional. Quick installation with friendly installers. Cleaned up all debris. Explained how it worked. 5 star all the way.

Excellent work installing everything and help getting a plumber to hook up the humidifier.

Shelton's Heating/AC team are Great to with with. We have used their service for many years now and will continue to do so. Thank you.

Jason and his crew were easy to work with and gave me good guidance on what to consider when replacing my units. There was very good communication.

Excellent knowledge of product. Outstanding customer service. Able to explain technical features in layman terms to customer. Would highly recommend.

Pleasant and enjoyable doing business with.

Excellent service

Good experience

Excellant service!

Exceptional knowledge and experience. I felt very comfortable about what they did and how they went about the job. They left everything neat and tidy as well!!

Excellent

Overall experience was excellent. We are repeat customers.

Very professional, several options and fairly price. Arrived as scheduled.

So capable and courteous\- we would not consider using anyone else

Excellent experience\-\-exceptional quality \& professionalism

Fast, efficient. Has old equipment out and new equipment up and running in one day. Great job!

The response of the owner was quick and professional. I am very pleased with the equipment an the entire install team.

All the workers were very polite and professional. The work was exceptional. Everything was cleaned up as if they had not even been there. Quality equipment and quality installation = Very satisfied customer!

Has provided service. Our old unit installed on 1992. Great new install

very professional

Jason is the best!

Had previous experience with Shelton. Prompt bid, installed when he said it would be, technicians were courteous and careful in our house, and I liked the performance of the unit Shelton installed in 2011.

Have worked with this company for over a dozen years and have always found them to be very accommodating. They are knowledgable, professional and reliable. A pleasure to work with.

Very punctual

Did a good job. Came up with good ideas. Showed up on time. Competitive price.

They did an excellent job. They were timely, neat and efficient.

There is no finer HVAC professional in our area. We are lucky to have his expertise and honesty.

I highly recommend Shelton Heating and AC to anyone in the Chasiers and Brevard NC area. My furnace burner ceased to operate during the cold days of January and we had no secondary heat source. Jason arrived the following day and diagnosed the issue. He kept me informed during the entire replacement process with texts and emails.

I called and asked for an evaluation of the problem. Response was fast and punctual, and the problem was described in detail and with a clear desciption of the recommended solution. The replacement material was ordered and installed in a very satisfactory time\-frame, and the installation was completed in a very short period of time. Courteous and professional personnel. A job well done. Total clean\-up afterwards. Absolutely no problem. I would recommend this company to anyone.

We were very pleased with Shelton's Heating

HVAC replacement was complete in one day.

FROM START TO FINISH JASON WAS A PROFESSIONAL. A MAN OF HIS WORD. HE KNEW HIS PRODUCTS AND GAVE GREAT RECOMMENDATIONS. HE TOOK HIS TIME EXPLAINING EVERYTHING AND SPOKE IN LANGUAGE I COULD UNDERSTAND. IF HE SAID HE WOULD BE HERE AT A CERTAIN TIME HE WAS HERE EARLY. NEVER HAD TO CALL HIM HE WAS ALWAYS FOLLOWING UP FOR ME. I HAD A FEW PEOPLE COME OUT TO DO ESTIMATES AND AFTER TWO MINUTES I KNEW I DIDN'T WANT THEIR PRODUCT BECAUSE THEY DIDN'T HAVE A CLUE WHAT THEY WERE TALKING ABOUT.. AS SOON AS I MET JASON I KNEW I HAD TO GO WITH HIM. HE WAS VERY COMPETITIVE IN HIS PRICING AND LEFT THE AREA LOOKING BETTER THAN WHEN HE ARRIVED. ALWAYS CLEANED UP AFTER HIMSELF. I DID NOTHING BUT PICK OUT A UNIT, AND WRITE A CHECK AT THE END. HIS CREW WAS JUST AS NICE, RESPECTFUL AND KNOWLEDGEABLE AS JASON. I WOULD HIGHLY RECOMMEND THIS COMPANY. IF I COULD I WOULD RATE THIS A 10 NOT 5 STARS. WHEN I TOLD FRIENDS THAT HE WAS PUTTING IN A UNIT FOR US THEY JUST SAID WHOW! EVEN THE BUILDING INSPECTOR SAID HE WAS ONE OF THE BEST CONTRACTORS IN THE AREA. HOW MUCH BETTER CAN YOU GET THAN THAT....

I have a very good experience Shelton's heating and AC they really done a fine job

Shelton heating and air was super. Neat, quick , and Profesional.