Sooo... Pleased!
We have been with Countryside Heating and Cooling annual check\-up program for years. Having moved to our present home 6 years ago, we continued the service and are glad we did. Ben, our regular maintenance guy, kept us in the know about the age and potential problem with our 25 year old furnace and AC, and kept them running til that night when we heard a loud 'crinkling', a huge 'pop' and major hissing...the AC was done for good. At Ben's recommendation we had met with a sales rep months before, and because of it, we were prepared. Turns out the furnace we ordered couldn't be installed (the things one does not know til the wall is opened...) and after unboxing the replacement learned it had major denting ... That one went back, and another was delivered that day and finally successfully installed. The installation team \-Jacob, Max (and that delivery guy!) were polite, patient, persevering and kept us informed til the job was done 2.5 hours longer than expected that same day. Thanks to all including Maggie at the office who patiently 'held my hand' with my numerous questions. We highly recommend Countryside and Heating and the Bryant products..