Heat Pump Repair & ServiceBy Comfort Care Services

Thank you so much for all of your expertise and care in replacing our HVAC system. We are extremely happy with the unit and the process. Comfort Care is an amazing company. Their customer service and knowledge is top tier. I would recommend them to everyone. Thanks!!!

Very knowledgeable and provided different solutions to issues. And very respectful of my house.

Great job

Comfort Care is very knowledgeable, reliable and honest. They operate with integrity. I recommend them to anyone looking for any HVAC work.

Both Mike's were very professional and knowledgeable. We will certainly recommend this company!

Excellent and timely service. Employees are polite and mindful of cleaning up and addressing all areas that needed to be covered. Highly recommend ComfortCare1.

Comfort Care was extremely professional. They installed an entirely new system quickly and affordably. Highly recommend to anyone in the market.

Comfort Care has always been reliable and professional. We have used their services for over 20 years and been happy every time.

My a/c went out a few weeks ago and Brian got my old unit going but explained the advantages of replacing my 20 year old a/c and furnace. Brian and Mike did an excellent job on the installation of both units and left no mess. Very happy with them and I highly recommend Comfort Care

These folks are nice, friendly, and competent. Nor do they try to talk us into their political persuasion, which our previous heating and cooling folks did!

Brian and his crew at Comfort Care did an excellent job installing our new furnace and AC unit. From meeting with Brian to give us an estimate to installation a week later, everything went perfectly. Everything looks great and is running smoothly. Everyone was friendly and professional and they did a great job of cleaning up afterwards. They went above and beyond our expectations. Highly recommend Comfort Care!

Comfort Care is all around excellent !!! Great customer service \& made my experience very comfortable. Brian \& his crew did an excellent job \& explained everything to me \& made sure I understood everything. Highly recommend Comfort Care

Not how I want to spend money, but installer made it a good experience.

Punctual, professional, spent time learning about new furnace

Very professional service, neat, clean, on time, efficient, answered all our questions, cannot be happier with Comfort Care Services!

The work was done with great care and expertise. And the installers were congenial and very ready to offer answers to our questions.

Brian and Mike removed our old furnace and A/C units and installed new ones. In addition, they removed some duct work so that a plumber was able to fix a shower drain issue and then reinstalled the duct work when the plumber was done. They were on time, efficient and professional. They completely cleaned up after installation and described the features of the new system. Quality service and all around just really nice and pleasant to work with.

Called for my furnace making noise and ended up with a brand new furnace and AC. Couldn't be happier with the service and installation of my new units. Greatly appreciated the advice and professional handling of my situation.

Before the replacement I had Comfort Care service both my AC and Furnace over the years. Because of this prior service I chose them to install my replacement units

Reliable and great service. All techs have been very friendly and helpful. Quick response

The Comfort Care team are honest and knowledgeable. I have referred them to several friends and family members and will continue to use them for all our HVAC needs.

Comfort Care was amazing. We are brand new customers and will now be staying with Comfort Care. Brian and Mike were helpful, knowledgeable, polite, and responsive! They came on a weekend and had to put in a new unit and were available the same day. I have already recommended them to my neighbors and friends.

Comfort Care did an outstanding job with our new air conditioning unit. I call on late Sunday and they were out early Monday to diagnosis the issue. By early afternoon they were able to install a new unit.

A quality installation by skilled and profession people

Great work. Patient and explained everything well.

What a great job on the install. Great guy's to do business with. They really show pride in the work. They are 5 Stars all the way.

Have used Comfort Care Heating and Air Conditioning, Batavia, ILL for decades. Always professional, prompt, honest, great communications and competitively priced,. We have 3 houses that they service regularly, never had any complaints!! HIGHLY recommend

Guys arrived early, very friendly and professional. Installation was professionally done. Answered all of my questions. Also pointed out a few things that they noticed not even related to HVAC. I will recommend Brian and his company to all of my friends. Overall, a great experience.

My furnace essentially stopped functioning Saturday evening when parts and service sources were all closed (naturally). However, I had a new furnace installed and running before noon on Monday! Now that's SERVICE!

Comfort Care Services, Inc Batavia, IL They came and installed new furnace as soon as humanely possible at a reasonable price.

Very good.

Prompt, courteous, professional, honest service always

Came out quickly to replace my furnace when it went out. They discovered I had the wrong size furnace installed and took the time to find a replacement of the correct size and still got it installed that afternoon. Also went further and fixed some additional problems while there. Very professional, answered all my questions and made sure everything was done the right way. I would highly recommend.

Great service by Brian he went above and beyond to make sure I was happy with everything

Easy to contact, fast response times, and friendly and informative technicians.

Felt confident in their expertise. Fully explained functionality of the new humidifier.

Brian \& Mike did a GREAT job!!!

Gave expert advice on our old furnace, and installed a new one in a timely matter. Friendly, professional, and highly recommended.

We received excellent service from Comfort Care. They are dependable, honest and knowledgeable.

So happy we found them, highly recommend!

All excellent in expertise, and service

2 furnace and AC installs this year \- great service, walked us through all aspects, full inspection. We have used Comfort Care since \~2012. Always available for emergency issues, able to talk through some issues over phone without a service charge. Very good service. Highly recommended.

They did a very nice job installing a new furnace.

Thanks for your help yesterday. Very professional job

We had an AC install done. I recommend them without reservation or hesitation. They even pointed out what might be future problems with the furnaces this winter, which is nice because we're from Texas and we're new to winters. Top notch service.

Comfort care services were excellent throughout. Called Friday and Monday furnace and ac installed. Super clean, professional, and highly recommended in the greater Chicago area

On time, neat, efficient and very knowledgeable.

Comfort Care was great in helping with my AC needs!

Great to work with made everything super easy for us. Very professional.

They guys were awesome!! Very helpful through the process and did great work.

Professional, neat and clean. Job was done correctly. No corners were cut. Very pleased with the installation.

I have been with Comfort Care for quite a while, they recently put in a AC unit and the other day aprilaire humidifier. We have had hardwood floors and during a maintenance visit it was recommended to us, but not in any way pushy. Looking at the investment in our hardwood floors and potential for shrinking we decided to have the humidifier install. Buyer Beware: We fell prey to one of those "inexpensive routine maintenance" companies who get their foot in the door and then list out endless recommendations to have taken care of. The recommendation of $700. needed in repair made me go back to Comfort Care and receive their opinion. I didn't need any of it! Stay with their maintenance plan having your yearly Furnace/AC checkup\-\-and have the confidence of knowing you are dealing with honest people!

Excellent service

Efficient Excellent Service

Even helped keep my dogs safe.

Answered all questions and concerns regarding size of unit etc. They were all very professional and the installation process was quick and very easy. Would definitely recommend this company again!

AC went out on a 95 degree day. Called Comfort Care and they had Greg out within an hour or so to diagnose the problem (furnace died). Brian was able to come by the next morning (a Saturday) to install a replacement. Top notch quality and service, as well as fair pricing. Thanks for your help!

Comfort Care bent over backwards to squeeze us in for an estimate, they provided a competitive estimate, and quickly fit us into their install schedule. They were polite, efficient, answered questions, and considering the unexpected need to make a huge purchase, they made the experience bearable.

I count on Comfort Care to keep my furnace and air conditioning running smoothly. They have been great!

Knowledgeable, fast, and friendly

Comfort Care did a 5 Star job from the initial proposal process through the final installation. Everything was explained and the system is working flawlessly. I highly recommend Comfort Care in Batavia, Illinois!

No complaints \- excellent service

Comfort Care is very responsive and professional in both repairs and installation. I have purchased and installed three Bryant products (air conditioner, furnace, and humidifier. I am exceptionally pleased by the quality and customer service provided by Comfort Care.

We used Comfort Care Services to install a new replacement Bryant AC unit. Mike quoted quality equipment at a very fair price and took the time to explain our best options. The equipment was delivered and installed on the scheduled day. Mike and Brian worked great as a team and their install exceeded our expectations. Great company to work with! …….. Rick

We were very happy with their furnace and AC installation!

Always outstanding service. We rely on Brian and Comfort Care for their integrity, honesty and professionalism. Great people to do business with!

REPLACED FURNACE AND A/C COIL AT FAIR PRICE AND WORK WAS EXCELLENT. HAVE BEEN USING THIS COMPANY FOR YEARLY MAINTENANCE ON FURNACE AND A/C SINCE 2009. VERY HAPPY WITH THEIR SERVICE.

Excellent and professional service all the time.

The furnace and air conditioner installers were highly professional, friendly, on time, eager to explain and demonstrate, and respectful of surroundings as they moved equipment through the house. We have used Comfort Care for serving our previous furnace and air conditioner and would highly recommend them.

Gary did not rush and got the job done on one visit. He even helped me with another issue.

Five stars \- we researched extensively, as this was a full system replacement (AC and furnace as well as moving the outdoor unit to a new location). Mike and his team at Comfort Care were very knowledgeable and professional from start to finish. This was a big job but they made it look easy! Very happy with the installation and happy we went with Comfort Care. Have already referred them to a couple neighbors and friends.

I would recommend Comfort Care to anyone. They have always been "on time" \-polite and incredibly knowledgeable. They had always done our tuneup for both our AC and Furnace. It was time for a NEW AC and it was easy to completely trust them!

The guys did a great job installing AC and furnace under some challenging conditions.

I have never had someone go to the lengths this company did to help me, Competitive pricing, amazing customer service. Top notch for sure!!!!!!!!!!!!!!!!!!

Great company...trustworthy owners. When Mike came to assess my A/C problem I had a frozen line. We knew we were biding our time as to when we would have to replace A/C and/or furnace. Mike explained to us all of our options. He was not pushy at all. He did not try to up\-sell us and he did not try to replace things that did not need to be replaced. Values and ethics!! We picked Mike's brain about all the general issues we were having with our existing system and he told us about options to improve those too. Ultimately we decided to replace both, the A/C and furnace. The owners, Mike and Brian, did the work. They were on time, respectful of my home and the family (wearing "booties" and masks), efficient, quiet (as quiet as they could be while working with a furnace) and left the work area neat and clean. They gave us an education on the new system and encouraged us to contact them with any questions or concerns. Reputable company. Now we "have a guy" we can recommend.

This dealer provides excellent service!! They are quick to respond for service. Their work is very professional. They treat my home like it was their own.

They did a very thorough job installing my unit. I had some thermostat questions that went unanswered, but they did an excellent job on what the installation and set up of my new ac.

Bryant is lucky to have such a great partner in Comfort Care!!

Good quality for the price

Overall good choice.

I can't say enough good things about this dealer. I got an incredibly competitive price for a new furnace and AC that they installed within 48 hours of approving the estimate. They were extremely knowledgeable on everything and registered my products for me. If I could give 6 stars out of 5 I absolutely would.

The staff with Comfort Care was great in diagnosing our old furnace and installing the new one! They were quick to get out and evaluate the problem with our older furnace. In the end, it made way more sense to go with a new furnace vs. fixing the old one. The techs were very professional and quick with installing our new furnace and getting the new system going!

Very satisfied with the support and work done to install a new furnace

Arrived promptly. Very careful to protect floors from tracked in dirt. Efficient, neat installation. Took time to explain operation and important maintenance items. Excellent experience!

They were very easy to work with and answered all our questions quickly.

Crew showed up on time, was very professional

I deal with a lot of construction vendors through my work. Brian and team are at the top of the list. Honest advice, fair quote the first time, excellent communication on the planned early fall replacements, came on time and the couple of hiccups they ran into they figured it out without making excuses or charging extra. A top notch company!

Comfort Care did a great job from the estimate, through the final installation and system walk\-through. I was presented with multiple options and ample time was taken to explain everything. Scheduling was quick, and installers were prompt, neat, and thorough. The walk through of the system was thorough and detailed. I was given many opportunities to ask questions and they did not leave until I was satisfied. I would highly recommend them.

They did a great job installing!

Excellent service from scheduling to work completed. Unusual heating/cooling issues in an older home. They were able to diagnose, recommended a couple options, the best option was the cheaper option. ( most companies just give you the more expensive option as the best) however they actually recommend the cheaper option which even gave us a backup heating option to our radiant heat, yet circulating the air conditioning. Have used them for years, and will Continue to do so. Very personable and professional.

Worked through issues with zone control board \& was able to locate and install compatible upgrade. Job was well managed and work was completed in very professional manner.

Ductless Mini Splits work great! Comfort Care was well organized, clean and respectful of my house and outdoor area.

After reading Comfort Care's excellent reviews and getting a reasonable estimate we select them to replace our 30 year old a/c unit. Mike, TJ and Brian were very knowledgeable and professional. They did an excellent job with the replacement and clean up. Mike explained everything that was done in the installation making sure it met code requirements. Comfort Care will be our company to call for service and will definitely recommend them to others. They are a five star company!

Great quick reliable service

All of the techs were so informative, neat and just a pleasure o have working in our home.

Service Agreement with Comfort Care Services. Prompt Service Call and follow up. Replaced old furnace with recommended Bryant product. Comfort Care Services made it a very easy, trouble free process.

Installation team was very professional, courteous and helpful

This is our second furnace and air conditioner installed by Comfort Care. They also service my annual maintenance checks. I feel they are honest and thorough. They were also very neat, clean, and careful while installing the equipment in my house.

Very professional and knowledgeable. Fast install and took time to show me everything and explain what they had done.

Mike and Brian from Comfort Care could not have been more professional, helpful and efficient. The removal of the existing unit and installation of the upgraded Bryant unit were both done just as they explained. It was interesting to find out that the size of the old unit was not correct for the size of our home, which explained the problems we had with cooling over the last few years. The new unit is performing above our expectations and we could not be happier. The guys cleaned up when they were done and the entire process with them was painless and seamless. Great job Mike and Brian!!

Took the time to go over different options. Very clean and nice install.

Arrived on time and installed furnace. Protected my floors and cleaned up afterward. Professional and friendly. Explained everything they did after installation was complete and answered any questions I had.

My furnace quit working on a Sunday afternoon. I called Comfort Care Service's emergency number and a technician was at my home in less than an hour. He quickly analyzed the problem and we discussed my options. Since my furnace was 17 years old I decided to replace our old furnace instead of paying for a repair. Comfort Care Services arrived the next day (Monday) with a new Bryant furnace and three installation technicians. I was up and running by 12 o'clock. I highly recommend Comfort Care Services.

Couldn't imagine a better experience. Brian and his team did an excellent install!

Comfort Care isn't a stranger to us and when you need a furnace and air conditioner you don't shop around for what is cheaper \- you go with who you know. The Comfort Care installers arrived on time introduced themselves and told me that they were there to install a new furnace and air conditioner. I explained to them that I wasn't able to move the washer and dryer. They immediately assured me that they had been made aware of our situation and it was ok and asked if I had any questions for them. And I answered no. The installers went about their work in a professional manner and completed the installation on time and did an excellent job. I was truly amazed at the care they took with their work and our well being. My husband usually take care of household maintenance, but he is sick and it was my responsibility. I've never seen anyone that took so much pride and care in their job. I/we will call Comfort Care again and will recommend them to my family and friends. They did an excellent job and I am so happy that we chose them. My husband has chosen Comfort Care for years and now I know why. If I had three words for the installers they would be: "Pride, Dedication and Committment."

Pricing was significantly cheaper then two other quotes I received for a new Furnace and AC unit. Mike and Brian did a great job with the installation. Very pleasant experience overall

We have used this dealer for a few years for yearly maintenance on AC and furnace. Their service and personnel are outstanding. We felt confident and comfortable in having them install our new furnace. We did not solicit any other estimates. We are loyal to this dealer.

I have worked with this dealer for several years now. They always provide excellent service and listen to my needs closely. Brian has been wonderful about providing the best options. They are prompt to my needs, polite and do excellent work. They are very neat in their work.

Very courteous,Knowledgeable

Professional, knowledgable, trustworthy, on\-time and courteous. Service and quality oriented. Would highly recommend this local family owned business!

Came at scheduled time, work seems to be thorough, looks good, technicians were great. AC is blasting during the heat wave that started as they finished, so no complaints! I guess price was as low as I could get.

Long time customer of Comfort Care for years. Always professional and friendly! Extremely knowledgeable and answered all my questions. Work was done in a timely manner and work area was completely clean after completion. Unit is working perfectly! Comfort Care is highly recommended!!

From start to finish only 2.5 hours. It was like watching 2 surgeons. So friendly, professional, answered questions. Could not have gone any better. Also the a/c is amazing, my home has never felt this good.

Brian and his team did a nice job installing new AC unit. They were easy to work with and helped solve some issues that other companies didn't see. I'm looking forward to the good service this company has to offer.

Comfort care services give outstanding customer service. Very trustworthy.

Excellent customer service from the first phone call to the installation completion. PLUS when I got a few new furnace estimates 2 years ago they were the ONLY company that was honest and said I may be able to get another year or two out of the old furnace, instead of just pushing a sale on me. That's when I knew they would be the company to call when needed!

Comfort Care is awesome! I would recommend them to anyone!

I cannot say enough good things about the highly skilled service and prompt attention we have always received from Comfort Care. I highly recommend them to those seeking top professional heating and A/C services . A+++++

They are fast and reliable.

Great experience with a humidifier install. Had to move some exhaust piping and he did that without any issue. He walked me through the installation and upkeep. Would definitely recommend.

Great to work with, trusted. I will be using CC for the duration.

Brian did a wonderful job explaining to me the different models and what the difference between each is. He also explained the SEER concept and provided a clear concise quote and reference material. This made it easy to explain to my husband who was not present during the quote. Brian and Mike were on time for installation and did an efficient job. They thoroughly cleaned up their work areas and we appreciated the job well done. They made sure any questions were answered and explained the warranty \& registration process. The overall process was very smooth and easy.

I had a great experience with Comfort Care Services. They were professional and knowledgeable. I would definitely recommend!

Outstanding

Installed new 116BNA060000 and CNPVP6024ALA new air conditioning unit. Done both fast and professionally. Unit seems very quiet and efficient

Brian and Mike were thorough, professional, and informative. I was given options for my new system and a thorough review of my current system. The Load Calculation for my needs was exacting. There was no pressure and all my questions were answered. I was confident I was in good hands. I am happy with my choice and looking forward to their excellent service in the future. Thanks Guys!

Date \& time meet. Crew professional courteous and knowledgable ! Installed in a timely matter. Treated home like theirs, drop cloths, vacuumed , and removed debris . Explained the product and let me know about warranty and service. I would most certainly recommend the techs and the product.

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