Furnace Repair & ServiceBy Richter Heating & A/C

Friendly & very organized.

Great company

Had a great experience. Installation was done in a timely and professional manner.

Richter was prompt, they were very responsive in evaluating our system, getting us a quote and installing shortly after I accepted. Despite a few difficulties due to placement of the a/c unit the techs worked hard and completed the entire job despite having to work quite a bit longer than planned. They were pleasant throughout despite this!

Excellent installation...seamless!

I was very pleased with the whole process. While I received bids from several contractors for a whole new HVAC system, Richter was very professional and easy to work with through the whole process.

Professional, on time, left work area spotless, explained everything to my satisfaction.

They were very helpful. They took the time to explain how everything should work especially since we didn't have heating floors before.

Good communication and a supporter of the 4H youth .

Everyone from the office and field were great \- scheduling was easy, the job was done in the estimated time, the a/c works perfectly, and my home and yard were at least as clean after they finished as when they started!

Very nice technician.

The heating and cooling team that is honest and reliable!

Exceptional service, answered all my questions, efficient install and cleaned up after themselves.

I would highly recommend Richter Heating. Response, Delivery and Quality of service is remarkable.

Dealer diagnosed the potential problem. Listed several remedies and their potential outcomes. Decided on new replacement AC Unit. Product was selected and installed as promised. Technicians were knowledgeable and friendly.

Absolutely great service!! Could not be happier!

We had some concerns about the initial installation, they came right out addressed our concerns! Great company to work with!!

Great professional installation of a new heat pump, estimate was competitive with others, but the Richter Estimator came across as far more knowledgeable than others.

Did a great job installing. Good price

The owner of Richter Heating and Air Conditioning arrived the same day on one of the coldest winter days of the seas to check why my furnace went out and he sent two servicemen the following day to install the Bryant furnace. I am very please with the furnace and the installation.

Very friendly yet professional.

He took out the old furnace and brought in the new furnace without any interuption in service

They saved us. AC went out in the worst heat wave. They had it installed before others sent salesmen.

They had wonderful customer service skills and were knowledgeable

best experience I ever had with dealer

Very great family dealership, very prompt service and fair pricing!! ??

They came out to initially service my 20 year old AC unit, adjusted some items and i asked to get a price on a new unit, they waived the service call and installed the new unit two days later. I can say that the installation looks 100% better than what the prior furnace people did. The new unit works fantastic, I could not be happier with everything.

They verified the problem and gave several options for the replacement.

We received a quote almost immediately. The pricing was far better than any other dealers. The installation went smoothly, and everyone from the beginning to the end was pleasant, helpful, and wonderful to work with.

I hope I filled this out correctly. This company was fantastic to work with as far as responsiveness, speed of install, and professionalism.

There service on my old system to keep it working and the installation of my new system was done with professionalism and with great customer service from everyone involved.

Very happy with Richter's staff from equipment sizing, location to order time to installation. Experienced personal provided a neat efficient installation.

Would highly recommend them. Prompt , very experienced. Cleans up after themselves

Couldn't ask for a better experience and easiest financing option I've dealt with. Highly recommend them.

Richter is great to work with. They are responsive and took the time to help with another issue that needed to be addressed. It wasn't just a matter of replacing the AC unit. Some return air work needed to be done. There was a couple communication issues \- wasn't notified when they were returning to do some work. The guys were great. Answered all our questions. Did an amazing job of cleaning up.

Very happy with the equipment and Richter Heating and A/C is a great company to work with. Excellent job of installing it. Everyone at Richter Heating are great people.

I was very impressed with their fast and friendly service, and expert installation. They came in $1800 less, than places in Waukesha county. Plus I received a better brand unit. My A/C was down during the heat wave, I ordered on a Friday \- it was installed Wednesday by 1 pm. I would recommend them to anyone. You could never even tell that they were there.

Our air conditioning system went out and Richter was there the next morning. Can't thank them enough

I would recommend to anyone and will be a lifelong customer from now on.

From the initial quote to the date of install we had great service through the team at Richter. They arrived on time, were friendly, gave good advice on placement, and left our house cleaner than when they arrived. We are thankful to have found a reliable service team in our area!

The people who work at Richter are great to deal with. Fast service, great products and very willing to explain to me how everything works. Price was very fair for furnace, water heater and air purifier. Call them!

Wonderful company !!!

Had previously used them for furnace repair years ago. Asked around and they had great reviews from their custmers I talked to. Great communications. friendly, installers knew what they were doing and also answered a few more questions. Installed Furnace/AC/Water heater in 1 day \- could not ask for better. I had done some research, lots of questions, all answered. Asked a couple of trick questions to feel them out \- answers were great/factual. I highly recommend them

all was done fast and perfect, could not have asked for better service.

very satisfied

Furnace not working, did a temporary fix to get us through the weekend and Thanksgiving and time to decide whether to repair or replace.

I have used him for heat/ ac needs in my other home. Yes i would recommend him

Excellent customer service and professional installation. We've had them out to service our old furnace and ac, they were here the same day if needed, or the very next day. So when we decided it was time to upgrade our furnace, replace coil in ac unit and install a new tankless water heater. We wanted a heating and cooling company we could rely on, Richter Heating and Cooling was that company.

timely installation

Bill and Adam Richter have a great business and have have excellent employees.

Can't thank the team at Richter heating and cooling\- very knowledgeable and professional!

When my AC died they were able to find a replacement unit and put it in the next day during a heat wave. They were nice and took there time to make sure everything work right before leaving. I would recommend them to anyone who has a heating and cooling problem.

great service and workmanship

Always prompt service.

would recomend

They did a great job installing my furnace and air conditioner. They did an excellent job explaining how to set up and use the new thermostat.

Extremely satisfied with installation. Neatly done and area cleaned up around it.

They were so awesome in keeping me informed, explaining things to me in a way I could understand and providing a quality product in a timely manner. I was happy with the price they quoted and that they provided me with all the info I could need about the products. And they were friendly!

Great experience

Great installation experience. Replaced and followed up with thermostat issues during the heating season to provide a consistent level of temperature control

Excellent service

Great response, arrived on time, extremely helpful and knowledgeable.

Owners and employees are ALL so helpful, friendly, and nice! I recommend them to everyone.

Very satisfied with the service we received. Help came almost immediately. The work was done in a timely fashion with no clean\-up required by the homemaker

The installer was professional and communicated all the details very well. The office staff was very easy to work with when ordering and they answered all our questions on the various products. I would highly recommend them to anyone who needs their service!

Explained why and what they were doing. Very courteous.

These guys always show up when you call them. Always very friendly, and helpful when solving a problem. I will call them everytime.

They did a great job! Very happy with our new furnace!

I am totally satisfied with Bill \& his crew including Rosie.

Very experienced people and courteous. They explain everything about the furnace

Very neat and excellent attention to my requests.

Fast, friendly, professional install and followup.

Great job. Showed up as scheduled and finished in the time promised.

Very satisfied with workmanship and punctuality, friendliness, Super local family business devoted to get the job done in a professional timely manner

Very nice job from start to finish.

Richter Heating and AC replaced our furnace and air conditioner within a day of the quote that we received. We were glad to have this done so quickly due to the 90 degree days that were coming. They did a very good job! We would recommend to others.

Excellent service \- installed new ac system day after initial call in. Installers courteous and helpful. Office likewise. Done in a few hours took care of warranty registration. What more could you ask for ? use this company

System working as expected with no problems. Happy with installation and equipment.

Very impressed with their quality of work and professionalism. They went out of their way to make sure we were taken care of. They did accidentally install the wrong HVAC unit, but caught their own error and scheduled the correct one to be installed on their own dime. When installing our furnace, they supplied us with space heaters so the house didn't get too cold. The furnace was installed in a timely manor and they offered to answer any questions we might come up with in the future regarding the system and thermostat controls. Very impressed. Rose in the office was especially helpful. Great asset to the company.

We've trusted our business with Richter since before he started his own business. We wouldn't think of doing business with anyone else.

The entire project was performed in an excellent manner. Service tech"s were clean, friendly, and finished in a timely manner. I would recommend this Company to everyone. You won't be disappointed.

Top flight HVAC business. Pleasant, prompt and efficient. Highly recommend!

Best contractor out there! Knowledgeable, polite, gracious, worked quickly, with expertise. Left the house clean with no debris left behind.

Great experience \- friendly and knowledgeable

Clean,professional, on time!

The Richter team were very professional and quick replacing my AC unit, I would recommend them to everyone.

Our old system kept going Out and we needed a system installed quickly within a week they answered all our questions in person and had a new furnace and air unit installed.

The whole experience was wonderful. Would highly recommend!

Fast from start to finish

Fast, courteous, clean, fantastic

My central air went out during a hot spell. Richter sent quotes the same day and installed in 2 days. Excellent service. I highly recommend them.

High standard of professionalism

Great Service!

Prompt and professional.

Wonderful

Bill and his team did a great job from start to finish. They were very easy to work with and offered prompt responses to my questions. I am confident my new furnace will be reliable for years to come.

Took the time to explain all of the features and how to use them. They were efficient and reliable.

Awesome job

completed project a stated on and cost

Absolutley the best! Professional, quick responding, courteous crew, great to work with!

Very personal and professional service

Always respectful, timely, courteous, and ready when we need them!

Fair pricing, friendly, responsive, great service.

They were very polite, friendly, and cleaned up behind themselves. They also took care not to damage my painted woodwork or doors, and used a drop cloth on my wood floors. They answered all my questions no matter how stupid they were! They explained everything about the boiler that I needed to know.

Staff was very friendly/courteous and they were quick with getting me my new equipment since i had no heat old furnace was leaking

Fast, clean and friendly service

Bill \& his staff were prompt, outgoing, professional, clean, and personable. His quote was timely and competitive. Can't say enough good things about Richter Heating! If you need service on your Heating or A/C, you can confidently count on Bill!

Pleasure working with this group, on time, installation was very professional, cleaned all the old stuff up and hauled away. Great new equipment!!

I am very happy with the installation of my new air to air exchanger. The crew was great they did a very professional job, were right on time, and cleaned up after themselves. And the air to air is working well. I would recommend the Richter men and the Bryant products to everyone.

Legacy Line Heat Pump Model DAQMA paired with a Legacy Line High Wall Indoor Unit Model DHQMA It appears it will fill my needs. We have not used this unit except for trying it out. We will know more as the seasons require it's operation. The installer was very courteous and knowledgeable

Excellent

I am so glad I called Richters for an estimate on a furnace/ac replacement. 5 Minutes after meeting Bill I knew I was in good hands. He listened to my wishes and came up with a great solution in a professional manner. The installation crew was second to none.

Bill came to my home late on a weekday after I was home from work to look at my old furnace and A/C and gave me a quote within a couple of days. I was happy with his quick response and price so I scheduled the install for a day that worked for both of us. Both the A/C and furnace were installed in 8 hours with 2 guys. The technicians were very professional and did a very good job cleaning up afterwards. Rosy was very helpful in getting the focus on energy rebates set up for me also. I would highly recommend Richter and Bryant again!

Great service! Extremely well satisfied! Friendly \& courteous!

Richter was professional, honest and did great work. I got several other quotes and Richter was over $1000 cheaper for all the same equipment.

The company is awesome and the product is working great! No complaints, A+!