Heat Pump Repair & ServiceBy O K Heating & Air Conditioning, Inc

They were very good.

Great expertise both in helping me with a possible furnace repair when no other Bryant dealer would offer solutions and then in giving me the best bid for replacmeent when I decided to go that route.

Excellent service, great quality system and very professional technicians.

Original A/C unit of 19 years needed replacement so it made sense to also replace the furnace. The OK team did a great job with the installation of a Bryant A/C unit and a new Bryant Furnace. Cody took the time to show me all the features on the units, run through the smart thermostat features, and answered all of my questions. I've used OK for annual routine maintenance/check\-ups for more the 25 years and will continue to do so.

Had a AC unit from 1994 on its way out. They came in and saved the day.

these guys are great and trust them. bryant products seem to work well, although a bit surprised we had to replace these units when we did. all good now though

OK heating Verona WI are excellent. I have worked with them for about 30 years

OK Heating and Air took the time to make sure we got the right product for our needs. Installed yesterday and they were prompt and took the time explaining the process of installing. Kind, courteous and even cleaned up site. Highly recommend.

We had three different service companies come to our house to look at our set\-up. We wanted to be proactive and replace our 30 year old central air. It was original with the home. We had had no problems, but wanted to avoid emergency decisions. OK was our choice and the competition was stiff.

Courteous, timely, knowledgeable, and efficient. Cleaned up and explained everything to me. I would highly recommend.

They were on time and really great to work with.

Our installation of a high efficiency furnace and AC unit went very well. Cody and Brad did a great professional job. They really paid attention to the little details, communicated well, and cleaned up the work site. They made sure we had heat by the end of the day and returned the next day to complete the AC unit. Working with the staff at OK Heating was a very positive experience.

Came in and installed a new furnace and air conditioner with no disruption to our home. Did their work and cleaned up after themselves. We are very pleased.

Efficient installation

Responsive, fast, and professional.

Josh, Polly, and the rest of the team at OK have been wonderful to work with for years. They will continue to earn our business.

We're enjoying our new AC. Our old one that went bad was 30 years old!

Chose OK heating because of their knowledge and Service.

Great service. Answered all questions.

Dealer is responsive and knowledgeable. I value the relationship with the dealer. My beef is with Bryant and component quality. Repair costs are extremely high for components that should last longer. I understand hvac systems don't last forever, but I expect more years of service from a "premium" product. I don't want to penalize my dealer for a manufacturer quality issue but at the moment I don't want to reward Bryant with another sale

Professional and very thorough!

OK Heating and Air Conditioning did an excellent job installing our new Bryant AC and furnace units. Their reasonable quote and quick and efficient communication paired with their knowledge and quality of work will have us as longtime customers.

Proven, knowledgeable company with long time excellent record and happy customers

A nice team to work with, very knowledgeable.

Great job with the instillation of a Bryant central air unit and a new Bryant Furnace. Done in good time and everything nice and clean. Took the time to show me all the features on the units and answered all my questions.

Stayed until they were confident everything was working as it should.

Stayed until installation was complete and make sure everything was working properly.

Fast competent service.

We are extremely pleased with the service we received from OK Heating. They were very knowledgeable, professional, pleasant, timely and easy to work with. We will recommend OK Heating to anyone who needs HVAC service or installation.

Great locally owned company.

Everything was great

great company

Cody did an outstanding job on our install!! Amazing customer service

OK Heating has great service technicians and customer service. My first Bryant air conditioner was a "lemon". Nothing but problems with it. I'm hoping for better luck this time.

OK Heating employees are so professional! Came on time, followed through on diagnosis and fixing the problem. Sad to say I did need a new air conditioner but was installed and runs so quiet! Love that the guys lay down tarps to protect carpet and flooring. Very respectful of home. Thank you for all you do! I have worked with this company for 29+ years and will continue!

Cody and Brad were great to work with. They came in, worked hard, and completed the job (A/C replacement) much faster than I anticipated. They gave me the cheapest quote and I paid their exact quote on completion. When my furnace dies, I will call them over anyone else. Thanks fellas

OK Heating did a great job

The guys at OK Heating are great to work with. Very professional, on time and they know what they are doing! Highly recommend them.

Amazing

Great experience from sales to installation.

Cody and Mike were great with communication

OK Heating was very professional and explained/demonstrated what they were doing.

Great service and expertise

From getting the quote through installation, the OK staff was great to work with!

Professional service on all levels!

TY for your professional and knowledgeable expertise. Great service and care with our home!

Dave and Cody did a great job. I love our new Furnace and AC. Thanks guys!

OK heating is an excellent company. They did and excellent job on maintaining my old furnace and did a very professional job in installing my new furnace and air conditioner.

The previous owner told me about OK Heating and Air Conditioning. I have had no problems with them and I have lived here now for 10 years.

We are very happy with OK Heatings response to emergencies, questions and service. Very professional.

The technicians were careful, detail\-oriented, polite, neat, friendly, and patient \-\- taking all the time they needed to do the job correctly.

Nice friendly service

Very happy with Bryant and dealer.

The installers showed up on time, were friendly, knowledgeable and thoroughly explained how the new thermostat worked. I bought my last furnace from OK 22 years ago and will not hesitate to call them for any of my heating and cooling problems. Very nice installer. Overall A+ service.

Good quick work

Very considerate person who was efficient and knowledgeable.

Came as soon as we called and checked our unit. Ordered and installed within a week. Very personable workman, Hometown service we have had before

OK was fantastic from start to finish. They were professional, careful (wiping down everything, wearing masks while working in our home), kind and efficient! They made a great recommendation for our home and delivered exactly when they said they would. All employees we interacted with were outstanding! I would highly recommend them.

We had our furnace checked last fall and were made aware that it was on its way out. Just got the new one installed last week, highly recommend the crew at OK Heating. Good price,great work and excellent service.

OK Heating did a great job!

OK Heating and Air Conditioning does a professional installation, explains the features of the equipment and left our home cleaner than they found it

Very Satisfied \- having been working with this dealer over 20 years at home and at office.

Cody and John were on time and for right to work replacing our old AC system. Completed the work within the timeframe stated. Very friendly and professional.

I have previously used O K Heating and Air Conditioning and they do excellent work. They are always very friendly and courteous. I have not used Bryant products prior to the new Air Conditioner. It is working well. I thought that if O K Heating and Air Conditioning was providing their products they would be an excellent choice.

Replacement of 17 year Carrier furnace and air conditioner.

Installers were efficient, courteous and friendly.

OK Heating is top \- notch! They did a great job on the furnace install last year, and the humidifier install this year.

Mike and Dave pointed us in the right direction as to what fit our needs best. The combination of different discounts made it very cost effective. When our air conditioner went down they we very prompt with a solution for us.