FIND A DEALERWest End MechanicalHVAC Services in Henrico
West End Mechanical is your trusted specialist for Bryant HVAC installations, repairs, and maintenance. Serving Henrico and its neighboring communities, we provide dependable HVAC solutions tailored to your home’s needs.
Experience and Certifications
NATE Dealer
North American Technician Excellence (NATE) is the leading certification program for HVAC technicians and is the only test supported by the entire industry. We are proud to employ NATE-certified technicians.
HVAC Repair and Installation Services
Air Conditioner Repair & Service
Our team delivers prompt and dependable air conditioner repair and service to keep your home cool and comfortable. From minor fixes to major repairs, we’re committed to ensuring your AC runs efficiently all summer.
Furnace Repair & Service
We offer professional furnace repair and service. Our certified technicians can quickly identify and fix any problems, ensuring your home stays warm and cozy all year long.
HVAC System Installation
We offer professional HVAC installation to keep your home comfortable in every season. Whether you're upgrading your current system or installing HVAC for the first time, we’ll guide you in selecting the best option for your needs and ensure a precise, high-quality installation.
HVAC Maintenance
We provide annual HVAC maintenance to ensure your system operates smoothly and help prevent unforeseen malfunctions. Through detailed inspections and tune-ups, we ensure your heating and cooling system is prepared to maintain your comfort throughout the year.
About West End Mechanical
Trusted HVAC Professional in Henrico
Leave a ReviewBryant.com Reviews
4.97 out of 5(39 reviews)
- Review by
Susan
-
October 15, 2024
Excellent from beginning to end
No problems at all. Such wonderful efficiency!!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Joe
-
July 18, 2024
Excellent experience
We had a great experience from beginning to end. We received a call on the July 4th holiday to talk about options. Jason followed up with 3 different proposals sent in three separate emails to keep it organized. On installation day, they were punctual and got to work. They answered all my questions throughout the day and everything was pristine when they left. We felt they took pride in the installation and the equipment they installed.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Nick
-
June 02, 2024
Loyal West End customer for YEARS
they have always made us a priority, and provide spectacular service to us
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Joel
-
May 06, 2024
West End Heating & Air
As a long time client with this service provider their family approach to their customers is unique. They treat you as family, remember you and take the time to ensure that everything is correct and you are satisfied, I trust them implicitly.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Don
-
December 15, 2023
Great job
Great service. They were fast and they explained to me everything they were doing.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
- Review by
Darlene
-
October 23, 2023
Excellent Service
Came in a timely manner. Communicated what they would do and what is needed. Was very thorough and explained what to do if I had problems
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
5
- Review by
Melanie
-
October 17, 2023
Pleasant
They were a pleasure to work with. Very knowledgeable, professional, on time, and priced reasonable. I highly recommend this company to anyone.
Recommends this dealer
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
- Review by
Buck
-
August 25, 2023
Excellent service
Very professional and timely.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Benny
-
August 18, 2023
Great experience.
I found West End Mechanical by looking for an Bryant authorized company. The guys who did the install could not have been better. A couple of issues arose. They were very professional and accomadating in helping me resolve. EXCELLENT service. Great experience. I definately recommend these guys.. Thanks..
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Sampath
-
July 26, 2023
Very competent and very professional
Very competent and very professional
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Alice
-
July 20, 2023
Excellent Install!
Excellent Service and quick Install! Professional and courteous. Thanks guys for a job well done!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Jerry
-
January 20, 2023
Exceptional
I could not have found a better company to work with. Everyone was professional and did an outstanding job.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
David
-
June 11, 2022
they have been my primary servicer of my AC and Heating for a few years now. I trust them greatly.
You should use them, They are fair, reasonable and good people
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Lisa
-
June 07, 2022
Smooth stress free experience
The 4 man team arrived on time and kept me informed during the entire installation process, they were courteous and professional and completed the job ahead of schedule. Also accommodated several minor requests. Very pleased and would recommend them!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Dan
-
April 05, 2022
Outstanding service!
My entire experience with West End Mechanical was great \- from the initial quote to the day it was installed. Good pricing and good attention to detail. Liked very much how they follow up after the sale a few days later to make sure everything is good.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Danny
-
February 28, 2022
Top notch
All around excellent.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Jimmy
-
February 25, 2022
yes very good
very good
Recommends this dealer
Verified Purchase
Expertise:
5
- Review by
Diana
-
February 23, 2022
HVAC Replacement
West end Mechanical was wonderful to deal with. Their pricing was great and their performance and follow up was excellent. Additionally, the staff have all been very nice and accommodating. They were also very knowledgeable about their products.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Stephanie
-
February 15, 2022
Thrilled with West End Mechanical!
From start to finish the people at West End Mechanical were so friendly and professional. After receiving the estimate to replace our third floor heat pump system (both inside and out) the order was placed and system installed in less than a week. In addition they quoted the best price out of all the estimates we got. We could not be happier and will definitely recommend West End to all our friends.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Dorothy
-
January 28, 2022
First Class
I am very pleased with the fast service and knowledge of the installers. This company was recommended by my real estate agent.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Amy
-
November 18, 2021
Satisfied
The installers were very professional and courteous.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Lynn
-
November 17, 2021
Excellent service
Went the extra mile to make sure I had the right system installed. Answered all my questions. Work was completed when promised.
Recommends this dealer
Verified Purchase
Expertise:
1
- Review by
Charles
-
October 22, 2021
Awesome
Quality work at a great price.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Katherine
-
September 22, 2021
Satisfied Customer
Nicest young men that were well mannered and knew what they were doing! Extremely satisfied!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Kenny
-
August 27, 2021
Outstanding service and installation.
Absolutely the best HVAC Company! Installation was professionally done and in a very timely manner. Thank you West End Mechanical!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Stuart
-
June 08, 2021
Great dealing with them, professional and on time
Provided information and provided service ahead of scheduled time
Recommends this dealer
Verified Purchase
- Review by
Bruce
-
May 19, 2021
friendly and responsive
excellent
Recommends this dealer
Verified Purchase
- Review by
STEPHANIE
-
April 08, 2021
Awesome Experience
All three workers were very friendly, professional and neat...one of the workers was responsible for showing me how to use the control panel. He was very pleasant when giving his instructions and encouraged me to use the control panel while he was there in case I had any questions regarding how to use the control panel.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Bill
-
March 01, 2021
Heat Pump and Propane Furnace Replacement
The technicians did a wonderful job installing and troubleshooting the system before and after the replacement was completed.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Kevin
-
February 03, 2021
Great
great work from start to finish
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Sue
-
January 30, 2021
Efficient and effective
Replaced heating and a/c unit in 4hours on day following problem
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Deborah
-
November 04, 2020
great experience
Brian and Josh were polite, efficient and professional throughout the installation process. They arrived on time and did a great job.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Betty
-
October 30, 2020
Excellent service by West End Mechanical
West End replaced my unit with a Bryant unit. Very Covid conscious and did a great job.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Katie
-
June 22, 2020
Amazing experience!!!
West End Heating and Air did an amazing job for us\-they are friendly and professional and so helpful! I highly recommend them and I will spread their name to family and friends!! Thanks, Jason and team!!
Recommends this dealer
Verified Purchase
- Review by
Debbie
-
June 06, 2020
Very Satisfied Customer!
The entire team at West End Mechanical were professional, prompt, addressed all of my questions, and made the entire process of replacing my air conditioner unit as positive as possible. I am very pleased with the quality of the work, and the appearance and quality of my new unit. Thanks for such a great experience, and for the installation of my unit before the temperature was 90 degrees in RVA.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Frank
-
June 04, 2020
outstanding service
came out on time, did all work for the price they quoted. very polite will continue to use them!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Tanecia
-
June 04, 2020
Very professional
They were very friendly and professional
Recommends this dealer
Verified Purchase
Expertise:
4
Service:
4
Solve Problems:
4
- Review by
William
-
April 09, 2020
Quick and Easy Installation Job!!
New Bryant Heat Pump, Air Handler (crawl space) and upgraded wi\-fi thermostat installed with no problems. Both technicians and everyone at the office were very professional and the job was completed in only 4 hours. I highly recommend West End Mechanical!! Don't let the 4 star Overall Rating fool you, I just never give 5 stars because no one is perfect.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Walter
-
April 08, 2020
Easy and fast
I had contacted West End Heating and Air prior to all the COVID\-19 ordeal coming out, they came out fast and gave a straightforward quote including the different part numbers that they would be using for the install. With a "cash discount" option also available, it was definitely the quote to beat. The folks were friendly and made sure that things worked for my schedule. In the end, the job was done the way I needed.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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