After a thorough vetting process involving four dealers and three brands, I made the right choice, McVay/Arendosh!
This was the replacement of a 47\-year\-old furnace and a 36\-year\-old air conditioner. There was no "problem" to solve so that was not rated. "Service" I interpret to be the installation by Robert and Nathan and that was excellent, as was the "Expertise" of Rocco, a former installer, who quoted the system.