Heat Pump Repair & ServiceBy Bob Cermignano AC-Htg Inc.

Professional, completed on time. Works fine.

We contacted Bob Cermignano about the old unit just a few days before this new one was installed. They (Bob Cermignano) had to solve several problems in order to plan for and execute the installation of this unit. They did it well, and they did it fast. We are very pleased with the dealer.

From start to finish, very professional! Highly recommend !!

All wen smoothly.

Our go to heating and cooling expert.

Use them for all my HVAC needs

The sales and installation team were outstanding during the entire process

Excellent!!

The entire experience start to finish was very professional. I have been through HVAC replacement before and last time, with another company, was painful and exhausting. The Bob Cermignano team made it a smooth and easy process. The pricing was fair as well.

We had an overall good experience. I would recommend the contractor to others.

Very professional and friendly. Thorough, Quick and Efficient

I have relied on Bob Cermignano's excellent service for over 30 years! Every job is done correctly and my questions are answered completely. Everyone is polite and friendly.

I got a mini split put in a closet I was told would fit without making changes to the closet door or replacing it. In the end, we secured the door so it no longer folded and added a magnet to keep it closed. The real issue is that the thermostat doesn't keep accurate temperature. It's anywhere from 2\-5 degrees off from what it is set at. A replacement was promised but the wrong unit was given to the tech. I'm hoping for a new replacement and if it doesn't work, I'll have to go back to my old thermostat that doesn't automatically go from air to heat as needed. They have sent many folks out here to get this all straight, and it has taken up a lot of my time. The staff is nice and they want to help but you can only do so much when the thermostat doesn't work right. I'm hoping they will resolve this asap but since me review time is up in a day or two, I wanted to let you know the truth. The mini split is efficient but when first installed with a remote it would never turn off as is wasn't set up right so I gave the remote back and asked for a thermostat. And that is how we now sit.

From helpful John McBride, who gave me several options for a new AC system, to the great installation team of Bob, John, and Cody, I thought this was a great company to work with. Bottom line is that I would work with them again.

John from Bob Cermignano is very experienced and knowledgeable when it comes to home HVAC — this was clear from the moment he walked through the door. I have an old house and was interested in getting mini\-splits installed. John helped come up with a solution that is nearly invisible in terms of exterior changes and line\-hides. The system is appropriately sized and my hoome is now cool and dry despite the August heat. I was nervous about the size of the project, but John and the rest of the Cermignano install team communicated with me very clearly and consistently told me everything I needed to know. The work was done cleanly, on\-schedule, and required no post\-install fixups. I received everything I asked for, as described in the quote. I am extremely happy that I chose Bob Cermignano for this job. I am confident that were an issue to arise, they would treat me fairly and solve it quickly. Thank you, John.

Great customer service and quality work.

Strong attention to detail with work completed as promised.

Well with the proper personnel prepered

Best money spent on a replacement A/C. Better than the one from 15 years ago.

John helped us and explained everything. We had a tight situation with our heater and they were able to make it work. The technicians were also excellent.

Everyone did a phenomenal job and we couldn't be happier with our decision to work with Bob and team

Efficiently replaced Heater and AC units in a day. Removed all old equipment, cleaned all interior and exterior work areas. Pleasantly surprised at the level of efficiency.

Excellent answering of questions and installation. Missed one opportunity to ask my preference on handling a site condition.

Bob has put together an excellent team. The Installation and Service personnel are exceptional. Robert in sales is friendly and knowledgeable.

Our carbon monoxide detector went off. We were concerned that the furnace was the cause. We contacted Bob Cermignano AC\-Htg, Inc., our HVAC company we have contracted with for more than 30 years. This was the evening before we were leaving on a trip. We arranged through our daughter for a technician from his company to come check out our system. The technician found markedly elevated CO levels in the exhaust from the furnace and leakage into the furnace room and the rest of the house. Bob Cermignano came to the house, and determined that the 16 year old furnace unit were malfunctioning and in need of replacement. We spoke to him from where we were, and he presented us with options and their likely costs. There was significant uncertainty about when parts of the furnace needed for a piecemeal repair would be available\-\-weeks to months. A complete replacement furnace unit was readily available. We chose to replace the furnace entirely, which was scheduled several days after we returned home. We feel that this minimized the time the furnace would be off (in winter). We feel that the service, guidance, and support we received was excellent.

knowledge and execution were excellent

job was specified installed and operational in record time by a great team. work was much appreciated

Great experience, men were very professional and I would recommend to anyone looking for HVAC needs.

responsive, capable and competent

Excellent service!

Great long time service partner

They came, they installed, they cleaned up. They were friendly and efficient. The end.

Team of installers were professional, friendly and prepared to address all my concerns

Long time customer, always trust Bob's work.

Had a great experience with Bob Cermignano HVAC. We are first time home owners and when we purchased the house we knew something was wrong with our first floor AC but didn't know what. The scheduler was super helpful in getting me in quickly. The service tech was able to diagnose the problem and then John McBride the sales rep explained everything so that I could understand. I really appreciated the explanation without making me feel dumb. John was able to schedule the guys to come out and replace our evaporator coil promptly. They were professional and got the job done in less than half a day. Strongly recommend !

All employees were very knowledgeable, respectful, and acted in a professional manner.

Bob C. and his crew have expertise in all HVAC areas.

This was an install only. It went extremely smooth and the system works great.

Great Job

After much research and asking around I was directed to Bob Cermignano's AC services. 3 estimates and there's was much more reasonable for a 5 ton new AC. The work was quality, respectfully installed and explanations on new unit complete and easy to understand. I would without a doubt recommend this family owned business as well as use them again when I'm in the market for a new furnace.

John and Bob explained everything and Kevin and his crew did an excellent job of installing.

They worked with us and dealt very well and efficiently with the issues presented by an older house.

We were converting from oil to gas. John McBride, the Sales Associate, addressed our interests and questions in a professional and very thorough manner. He provided us bids for several different configurations of furnace and air\-conditioner/condenser units. He made a pre installation visit to make final measurements. He came to our house at least twice during the installation and then afterward to "walk me through" the entire system and maintenance requirements. The installers were careful, did things correctly, were polite and left the basement spotless. The service that Bob Cermignano uses to remove old furnaces, drain and remove our old oil tank etc. was also very professional in every respect .

They were able to get a new system installed quickly. The team was great.

We are very happy with Bob Cermignano HVAC and have been for decades. They are fair and knowledgeable.

The sale person, John, explained the various attributes of different systems, emphasized matching the correct capacity for my home and did not try to "over sale" me a more expensive system. The installers showed up on time, worked hard to do the install as planned without any big surprises. The A/C works great! They also serviced our 12 year old boiler that another company was telling me to replace for $15,000+.

I've used Cermignano a few times over the last few years and most recently foe the big job of an entirely new HVAC system. The were fantastic. From the mangers/estimators to the repair and installation folks. They were polite, hard working.. and did an incredible job and had outstanding follow up. Just an all around first class company. I would highly recommend Bob Cermignano!! Thanks guys. Loving the new system!! Tom

John McBride took time to explain the options given to me in choosing a heat pump. The workers installing the heat pump took great care while in my home.

Four technicians arrived in uniform and masked for Covid. Wore booties in our home. Two replaced the outside unit and two worked inside to replace the air handler. By the end of the day the replacement was complete and our home was undisturbed.

I am very satisfied with the installation.

Bob's team did a great job.

Did what they said

New system was expertly installed in one day.

Very happy with how the team installed all of the equipment

We were extremely pleased with our experience with Bob Cermignano and his team.

I could not ask for a better experience. From John who presented a detailed proposal to Matt and Charles who did the installation. Five stars for the whole organization.

Knowledgeable and competent. We selected the dealer because he sold us our previous heater, and the staff were helpful.

We have used them in the past for our HVAC needs.

Professional and dependable service

Bob came in and not only recommended the right system but also identified some issues with my ductwork that were preventing my heating and cooling systems from operating at maximum efficiency. None of the other four contractors offered that level of consultative service.

Great experience from start to finish

great job. Looking forward to summer!

Really good crew, pleasant to work with and very knowlegeable. They also use state\-of\-the\-art technology to pinpoint problems and solutions with precision. There were several tweakings needed after the job was considered done \-\- a whole house system replacement in an older house, going from single to dual zone. They returned right away, spared no resources, and only left when we were 100% satisfied. I recommend this company with no reservations whatsoever. Price was also better than Sila's.

Bob Cermignano is top quality, completely trustworthy and provides high value service. I recommend them without hesitation.

It took close to a year to finally get our mini split working. Dealer kept coming back to try and figure it out then the Bryant rep came out twice and gave me a lame excuse that these were made overseas and that people in other countries ran their heaters differently than they do in the US which is why my unit would not work as described. Everyone was very nice and kept trying to fix things but once it was working I barely got an appology from anyone for the inconvenience. I just hope I don't have anymore trouble with it because I'm not sure anyone knows how to fix it.

I have been using Bob for over 30 years and will never use any one else. The service is amazing.

Great service!

We were very pleased with Bob Cermignano AC\-HTg Inc. We had tried another service provider that suggested way more than we needed. John from Bob Cermignano inspected our current unit and walked us through the best options. Saved time and money. I highly recommend them to all my friends.

First\-rate service. Responsive and knowledgeable. After our air conditioning unit was damaged in a power surge, Bob Cermignano worked with us to quickly get a new unit installed in very hot weather. Helped us with our insurance claim. Crew was efficient, professional and thorough, and very careful about leaving no mess. I am completely confident that everything was done to the letter and will use them again the next time there is a problem.

We are long standing customers and Bob and his team always do good work for us.

Work seems sloppy. I just found a broken piece on one of the wrought iron stair railings. Lights were always left on, doors left open, repairs not done well. The return vent was not screwed down and appears to be warped (bad part??) Workers pawed through some of my mother's things that I had packed away. I'd never suggest that anyone use this company. I really don't trust that they did a good job with the A/C and wish I'd used someone else.

We enjoyed working with Bob and his team. We recommend communicating by cell during the job. All in all a job well done.

Excellent all around

I've used them for 25 Years, and recommend them highly.

Very experience and cordial sales staff and installers. There was no dust created in the rooms during installation. I was impressed with the workmanship on the ductwork. Our family was very satisfied with the air condition system and the noise level. The system runs very quiet.

Excellent and very professional experience from the original quote until the day of completion. Great crew who were clean and courteous.

Bob's team has serviced our household for 26 years and has earned our business. His red trucks wouldn't be called back unless we were happy with the work, and trusted the outcome.

I have used Bob Cermignano for almost 30 years. His firm stands\-out for it's old\-fashioned quality, integrity, respect and professionalism. I have had many awful experienced with other contractors, but I can always count on Bob Cermignano to be best\-in\-class. He and his team are personally involved in every project. They really care, and they do whatever it takes to get the job done right. No need to call anyone else!

Installers were professional, courteous and did excellent work.

Cermignano has done our yearly maintenance for past 20 years and recently installed new heater. They are always responsive, courteous and knowledgable.

Our old furnace needed replacement?it was cold and these guys installed a new system quickly.

I have been a Cermignano customer for 17 years. They always take care of me like family. The service is completely professional, and they always strive to provide the most up\-to\-date recommendations. I wouldn't go to anyone else.

Bob thoughtfully prepared for our installation and instructed his service team skillfully. His technicians were expert, clean and respectful. We couldn't have asked for a better group of people to work with!

It all starts at the top. Bob Ceremignano's personnel are a reflection of the man himself. They are polite, capable and truly interested in providing you with the best system, and installed in the most professional way. No short cuts. A pleasure working with them all.

We shopped around and are very glad we went with Bob Cermignano. His crews did an excellent job in completing the conversion and install, and so we are looking for the same in the years to come. Thanks to Bob and his crew!

Bob Cermignano runs a first class business. Been working with this firm for 30 years and have never had a bad experience. Always the best. He just installed a new HVAC for me and it's working beautifully. It was not an easy installation, but his crew did an excellent and thorough job. Your cannot do better for air conditioning and heating services. I recommend without reservation.

Great response when our prior system (not Bryant) lost all Freon in 90 degree weather.

Have worked with Bob in the past. Professional company. Workers are knowledgeable and friendly. When you have an issue you call them and they send someone out. Never had any issues with this company.

My heater stopped working during a period of cold weather and Bob and his service technicians came out immediately and replaced my heater. He also diagnosed and fixed some duct work problems to make heating and cooling my home more efficient. I would highly recommend this comapny.

People were great. Gave me good honest feedback. Told me what I needed and more importantly what I did not need. He did not try to sell me something that I did not need.

Installed new condenser and air handler. Work was done exactly as promised. Bryant air handler is very quiet.

Systems only fail on Sat. nights. We all know that. So we had the Sun. morning emergency visit, with confirmation that the existing system, not just the blower, was shot. Then the Mon. morning visit from Bob, the owner, to spec out a new Bryant system. And the full\-day, 2\-man Wed. installation, with the place left spotless. Got heat!

Very quick and high quality work was provided despite a snow storm .

New HVAC equipment was installed in a tight low ceiling attic above occupied space. It was accomplished with minimal disruptions to the household in a short period of time. Long standing inadequate heating and cooling conditions on the third floor of the house were fully resolved.

Cracked heat exchanger, replaced furnace.

Bob Cermignano's team worked quickly and tirelessly to get our new furnace installed. They were thorough and reliable. We would certainly continue to use them in the future. I highly recommend their services.

Replacement of existing equipment (HVAC unit)

Still waiting on a service call request on new installation. Over a month.

Excellent installation

Wonderful company to work with. Professional and personal service.

A complete new air conditioning system was installed the end of June 2017.

Amazing service. Very careful and knowledgeable.

Bob and his crew were amazing. very knowledgeable and thoughtful about working in someones home. Covered all bases. Answered all questions. Very patient. Great work. Highly recommend there services.

Very nice people to deal with.

Did an outstanding job and were a pleasure to work with. They were very careful to clean up after themselves and keep our house clean so we didn't even realize they'd been there. Very courteous and polite.

Carbon monoxide detector went off. Called Cermignano and they sent a technician within a few hours. High carbon monoxide level detected in flue. Opted to purchase a new high efficiency gas fired furnace rather than replace heat exchanger which was either cracked or blocked. Furnace was turned off and technician returned with three space heaters to keep house warm overnight. Installed new furnace the next day.

reliable efficient HVAC services

Knowledgeable, listened well, very responsive to questions, performed installation when promised, installation crew was very professional.

Bob and his workers are the best. Bob went over all the details about the AC/heater unit we picked out. The installation went smoothly (in spite of a delay due to freak storm that came through our area and knocked out our power for some time!). His workers were efficient, courteous and very neat about their work. All was explained to us about how to work the thermostate and the maintenance we will have for our unit is fantastic. It was a pleasure to have competent courteous young men to install are heater/AC.