Heat Pump Repair & ServiceBy Riley Heating & Cooling

Very professional and neat

Everyone employed here really knows what the h\*\*l they're doing. When you speak to them or ask questions, they treat you like you're an actual thinking, listening and breathing person. Installers are very knowledgeable and were very friendly. ABSOLUTELY EXCEPTIONAL!

It was a great experience. The workers were truly nice. I am very happy about it.

There when they said they would be, pleasant, professional, made it work

Great Service from the Riley Team. Very helpful and accommodating.

Very knowledgeable and offered helpful suggestions

Excellent on all counts!

Very easy to deal with.

I have used Riley Heating and Cooling for years, and they have always surpassed my expectations. Highly recommended.

The installer team (Paul and Mike) was two seasoned HVAC veterans. I felt comfortable that they had done many such jobs and were well experienced in doing a reliable and technically correct installation. They were personable and professional.

A+ BBB rating well deserved.

Could not be more impressed with the entire process from equipment selection, communication, installation, customer service, and communication.

I have used Riley for all our heating and cooling services for over 10 years now. First class service and professional every time!

After much review to have a new A/C heating system installed, Riley Heating provided a competitive quote for a mid\-range Bryant system that provides an excellent energy savings, a quiet variable speed fan and an ecobee thermostat… the communication, installation of the equipment and detailed explanation of the system was a very positive professional experience for me. The team that installed the equipment is extremely knowledgeable and efficient in their A/C Heating work.

Service could not be better

RH\&C is a long established heating and cooling company that has excellent expertise in this field and is very capable of solving the most complex heating and cooling problems. Their service is also excellent and the response to a call is very good. All of the personnel from Fred Kahn through Donald, Cory, Mike and other support staff has been great even when they had to make a return trip for a problem. We have been a customer for more than 30\-years and have an annual maintenance agreement for both HVAC systems. The price for the new furnace was considered very reasonable. I'm pleased to recommend Riley Heating \& Colling. Bud Kerwin

Everything was done on time.

Quick and efficient service. We were very pleased with the installation and professionalism, would highly recommend.

Has and will be my hvac contractor now and in the future

Professional and quick response

2!of the installers, Mike and paul

Not sure the scoring box above . An easy 5.

all are commendable

Great to work with. Have used Riley for many years.

Excellent service and communication but during the purchase and the installation

Boiler replacement went smoothly. Riley did a good job installing boiler. They were on time, neat and polite. Job looks great

These folks are friendly, very competent and professional.

I was extremely happy with the installation of a new A/C/Heating system at my rental property. Paul and Mike were the installers. They were very professional and explained things as they went along. I am confidant in the work they performed. Just watching them, you could see the pride they put in their work. Very neat and left the work area very clean. I would gladly recommend Riley and Paul and Mike anytime. Riley has been servicing my personal home A/C and Boiler for 13 years. They always do a great job. Fred Kahn takes the time and is very patient and clear in explaining the process. Again, would have no problem in recommending Riley.

We have use Riley Heating \& cooling for 20 years or so and always have received the most courteous professional service.

Riley was fair and expedited the installation on the rental unit. The coordinated with the Village and the tenants. The installation was professional and clean.

Installation went very smoothly Installers were kind, friendly, knowledgeable, helpful and considerate of neighbors in the building. They worked quickly, safely neatly and efficiently. Cleaned up and replaced ceiling panels when finished Crane use was expeditious and caused as little inconvenience as possible Excellent experience and would definitely recommend them to others

New HVAC. Great service very professional

Great install and service

The guys were patient when answering my questions and seemed passionate about job. We are excited about the units replaced!

Great service with up to date product

took lots of debugging but figured it out and now the system works. Thanks!

Explained everything.

Riley's service is timely and experts. Our service tech, Jason and his partner are the best!

Everybody I dealt with at RIley was a true professional.

Riley did a great job from the bid through installation. Very professional, on time, very clean and took time to explain everything about the new equipment. They also took care of the warrantee registration. I highly recommend Riley Heating and Cooling.

Professional installation with a lot of consideration for the our daily living needs while the work was going on.

Fred, Daniel, Paul, \& Mike are absolute professionals. They came in, diagnosed the issue, provided a highly detailed estimate, and installed a new heater within a weeks time. The only hold up in the process was obtaining a permit from the village where I live (to be expected too).

I'm a repeat customer. Based on past experience I knew I could expect straight forward pricing, expert installation advice and service. This install went above any beyond. The install was difficult due to the location of the equipment and some mysterious wiring, the crew executed flawlessly and resolved the wiring mystery, even the post install cleanup was above and beyond!

Service installation team was very professional, friendly, informative and courteous

Great service

Great experience

From getting a quote through the expert removal and installation of our boiler I was extremely satisfied. Crew left for area clean and reviewed the functions of the controls with my wife and I.

The Riley is well trained, can do and pleasant to work with.

Very professional and efficient.

The service technicians from Riley did an excellent job installing the new a/c unit.

Very responsive

From our initial contact for a quote, to our by Fred to the installation of a whole HVAC system by Jason and Corry, our experience with riley was Exceptional!

Rileys' were true professionals able to overcome issues with a complicated installation

These guys know what they are doing and they do it very well.

Excellent service. Corey and Paul showed excellent problem solving skills in replacing our attic furnace which is in a very tight space. They were courteous and professional and did a great job. I would definitely recommend them for this type of work.

The guys that worked on installing the system were awesome. Riley has always been reliable and dependable.

I appreciate the follow\-up from Riley

Excellent service, explained what they were doing, careful,polite, cleaned up after themselves. I highly recommend Riley and I know my neighbors like them as well.

Professional, efficient and personable experience from start to finish! Riley has done work/installations at several times, always a great experience. This installation was a bit difficult and unusual, the technicians were familiar with some of the unusual aspects and did great work. Bryant producst have been reliable and trusted for years!

The entire installation process was handled very well. The technicians were very professional. I recommend Riley H\&C highly.

I have been dealing with Riley for about40 years and have always been extremely happy.

The dealer provided the best fit for our application. The dealer was fair, honest, candid, and very considerate of our needs. We are repeat customers and have no regrets.

Called to diagnose an issue with my furnace. Identified an issue with my second stage, recommended furnace replacement bass on age of old unit and parts cost. We're able to promptly schedule the installation, crew showed on time. We're very courteous and explained the work being done. We're very neat, took care to cover my floors before moving old unit out. When done went over the unit operation and how to program new thermostat. Did not leave until I felt comfortable with how the new furnace worked.

We wanted to upgrade our very old larger boiler. Riley put together a 2 boiler setup that would be substantially more efficient than what we had. The install was great and the setup is really impressive \- lots of piping to circulate between the 2 boilers and the 2 zones they heat. The pipe work is super clean and well organized. Can't say I'm looking forward to cold weather, but now I'm not worried about it when it gets here.

I would recommend Riley to another homeowner who needs a boiler replacement.

Quick response time.

Used Riley literally for decades. Always found them to use excellent equipment but more importantly well trained knowledgeable courteous technicians.

They worked through one of the hottest days of the year, heat index over 100. Dealt with the lack of parking because of street cleaning and other construction work nearby very well.

Highly recommend for furnace installation. Jason M \& Paul were professional, knowledgeable, and thorough.

Excellent professional service, on time, thorough, courteous.

Job completed as scheduled

Riley gave the best estimate, and the installation of furnace and air conditioner unit was done efficiently and expertly.

I have worked with this trusted and professional company for awhile. I am very happy with the service and the staff whenever they come to the house for service. highly recommend Riley

Yes

Very prompt installation and courteous staff.

Prompt, efficient installation. Service men were courteous and cleaned everything up afterwards.

Very professional and they clean up after and take away all old equipment and debris. The needed to pull new wires for the thermostat and to power the new units and did not charge extra. Great company and workers.

Used before

Installation went smoothly

Technicians did a great job.

We have been with Riley Heating \& Cooling over 10 years and they always provide great professional, efficient and kind service.

The installers were on time, installed the new furnace, cleaned up, and trained me on how to operate my new furnace. Thank you for a job well done.

Always professional and efficient. Very friendly and helpful.

excellent

Riley is the best. They came in a timely manner and installed the furnace in a few hours. The installers were polite and answered all my questions. I would recommend them to anyone who wants great service .

The installers were friendly and courteous and very careful to clean up

Riley Heating \& Cooling actually cares about their customers. They respond quickly and professionally to your needs, and are consistently helpful whether on the phone or in your home. For over 20 years Riley has serviced my furnace and AC, and I will continue to recommend them as the best in Chicagoland!

They go above and beyond in customer service and are extremely reliable

Professional, experienced team headed by Mike K. Installation of furnace and air conditioner went well. Explanations were great. I highly recommend Ryley Heating and Cooling if you need the service. Thank you all.

Fred, Corey and the rest of the crew who installed our new furnace did so quickly and went above and beyond when they identified that we'd also need a new AC Coil. Would highly recommend Riley HC to anyone living in the Western Suburbs of Chicago.

Very experienced, reliable, professional

Excellent.

So glad I went with Riley. Great company from start to finish!

Will use them again .

Followed up 24 hours after installation. Very professional.

Did a complete replacement of HVAC with expertise, cleanliness and friendliness. We've used Riley since we moved into our house in 1993.

Great service.

We had a great experience with Riley when we moved and needed to replace our HVAC system. They were on time, kind, and professional.

On time very professional. Can trust the advice given

Excellent experience

The two men, Mike and John, who installed the furnace and AC worked in extreme heat and humidity to complete the job in a day. They worked constantly and efficiently. They were very professional and answered any questions respectfully. The company scheduled the work quickly.

I have used Riley in the past. They respond quickly, provide experienced technicians who are helpful and very neat in their work habits. I would not hesitate to recommend them.

Ver y good job!!!!

We have used Riley Heating \& Cooling for years and have always been very pleased.

I've been using Riley Heating and Cooling services for many years. They really take pride in the service they provide, and are very respectful of of me and my property. Great team to do business with. They are always professional, courteous and informative.

We were totally satisfied. Starting with preplanning, scheduling, the actual install, pleasant and knowledgeable team members, quality of the work and daily cleanup, and post install followup everything was terrific.

Been working with Riley for forever. Never disappointed.

Very professional and excellent service.

Both Service men arrived on time. First the furnace was cleaned. That Riley Service man mentioned that the humidifier was not working. I decided to purchase a new humidifier and another service man came the next day and installed that. Perfect Service!

Our installer did an excellent job. Very neat install. Cleaned up afterwards. Walked me thru key details

Quality, professional installation. The crew took extra care to be neat, tidy and efficient. My install was difficult due to space restrictions, they did a great job!!!

Worked efficiently, explained the new equipment and answered all our questions.

Riley did a great job installing our new boiler. I was disappointed that Bryant originally had delivered a damaged boiler, so we had to pause install for hours to wait to receive an undamaged boiler. I would hope that quality control would be good enough that damaged boilers would not leave the shop.

I had a great experience with Riley from start to finish. Fred came out to my house and explained everything in plain language and did not pressure me at all. He proposed some quick solutions to improve my current installation and opened up a big areas of my back patio that was not accessible with the old installation. The crew showed up on time (actually early), called for more help when they fell a little behind schedule in order to complete everything in a day. I had never heard of Riley before. They had great reviews online and I'm adding mine. Highly recommended.

John did an excellent installation and explained how it all works. He made it very easy.

Riley didn't just replace our aging equipment with new. They evaluated our current installation and made many improvements to it. Having an HVAC contractor that gets the "big picture" and is focused on maximizing our comfort level ended up delivering the best value for us. No question was unanswered and every concern was addressed.

I was very pleased with the installation and everything went exactly as scheduled. I also liked the fact that I could speak with the owner about the deal. I will continue service with this company!

We initially made plans with Fred Kahn to replace our A/C and Boiler later in the year. Fred listened carefully and patiently to what we needed. Riley was able to accelerate their schedule to meet my A/C sudden needs. Installatin went as planned. The crew was professional, friendly and capable. Overall, the experience was terrific. I have already recommended them to friends.

Great job at installation even after sim issues were discovered

Painless and professional. You will pay but it is worth every penny

Happy customer!

Jason M \& Mike K did a fantastic job replacing my HVAC. I wish I could give them 10 stars.

The Riley technician I met with to discuss the problem (hot on the first floor cold on the second) was not only knowledgeable, but described the problem to me in terms I could understand. Within a week the problem was completely solved to my and my husband's joy! On top of all of that, John was pleasant, cleaned up everything when he was done, and was done ahead of schedule. Riley is now my go\-to HVAC expert!

Couldn?t be better

Great service and response

My transaction involved replacement of an OLD boiler. Very little, if anything, resembled a modern hot\-water system. In my estimation a greater\-than\-usual level of imagination and skill was necessary to accomplish the work. The Riley crew rose to the occasion very professionally, with good\-humored courtesy and communication thrown in for good measure. I appreciate their approach, as well as the final product.

Good solid service men. Office people not very clear on financing from Wells Fargo