Reliability of both product and installer
Internet reviews helped in picking Bryant/Carrier HP systems, yet it wasn't until local residents recommended Miller Heating and Cooling (James and Brandon) that I got an understanding of what I was considering. Miller Heating and Cooling returned my calls, showed up on time, and worked continuously on the install until complete. Furthermore, the crew was patient and forthcoming with my many questions. I now have a better understanding of heat pumps in general and why Bryant Cooling Systems is so highly regarded.