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Warranty Lookup*

Please enter your service number to check your warranty coverage.

*Are you original purchaser? Information

* The information above is intended to be used as a guide to confirm the warranty coverage for the serial number you enter. Every attempt has been made to confirm its accuracy. At times, the information may not be readily available. We strongly recommend that you refer to the Warranty Certificate that was provided with your equipment for complete details. Pay close attention to the Warranty Conditions and the Limitations of Warranties sections detailed on the certificate. Results only display general parts warranties. There may be other specific warranties tied to your record that may differ in length. For residents of California or Quebec the term of your warranty may be enhanced with additional coverage. Please refer to the latest Warranty Certificate. If you do not have your Warranty Certificate, please contact your installing dealer. ↩

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You may use the warranty information provided here when contacting a contractor to learn more about your coverage, or contact customer care at 1-800-428-4326 to ask questions about your policy. 

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Warranty Definition Requirement1 Potential Dealer Charges
Enhanced Parts Warranty2 Extended warranty coverage contingent on registration of the product within 90 days of installation and only applies to the original homeowner. Potential installing dealer charges may include: labor, warranty processing fees, service call charges, etc. Requires registration within 90 days after installation, only applies to original homeowner (any subsequent owner would receive 5-year warranty only) Labor Charge, Warranty Processing Fees, Service Call Charge, etc.
Standard Parts Warranty Coverage for the equipment is included at time of purchase.  Potential installing dealer charges may include: labor, warranty processing fees, service call charges, etc. Included with purchase, applies to equipment Labor Charge,  Warranty Processing Fees, Service Call Charge, etc.

Always check the “Conditions” and “Limitations of Warranty” on your Warranty Certificate for additional details and exclusions.

10-year Limited Enhanced Parts Warranty registration not required in California, Quebec, or other jurisdictions that prohibit warranty benefits based on registration