Heat Pump Repair & ServiceBy Pender Brothers

Excellent and Dependable Service every time.

this company always is helpful.

Communication and customer service is second to none in my opinion. The entire team from field to office is knowledgeable and extremely helpful. Their team did a full install in my home and we could not be happier with the install or their recommendation for the system.

Timely when AC had malfunction

Arrived when scheduled, professional cleaned up when done

Very quick, very competent and we are extremely pleased with the work Pender Brothers did.

Excellent customer service from the beginning to the completion of the installation of my heat pump and air handler. HAVC Mgr. Jennifer was Excellent!

Prompt response

Professional services with a positive attitude. Thanks so much..

Pender Bros. Came and installed my new HVAC on schedule and the worker were polite and professional.

Great service as usual

Great service, and quick.

So supportive and efficient

very professional

Very knowledgeable

We were have trouble with our A/C unit in the home we had just purchased. Pender Bros. came quickly and determined the repair would be costly on a 13 yr. old unit. So we opted for a new unit. The crew that installed our unit were absolutely wonderful. They were professional, courteous, friendly and their clean\-up was immaculate. They were careful of our floors, putting down runners, and very careful removing the old unit from our home. They did not rush they took their time and made sure everything was exactly as it should be. They also took their time explaining the new thermostat and walked me through downloading the app and registering on your website. They are a definite asset to your company. Everyone at Pender Bros. have been so very helpful and made what could have been a stressful problem go smoothly. Being new to the area, I am so happy that I chose Pender Brothers for the A/C needs. I will definitely be recommending Pender Brothers to my family and friends.

Excellent job! Arrived on time, removed old unit, and installed new one. All without any problems. New unit is working great. My house is very comfortable.

From start to finish the crew at Pender Brothers was fantastic. I recently had a system change out and new duct work installed. Jennifer made sure I understood my options and felt comfortable with the choice I made. She and her team worked quickly and professionally to make this happen before the recent holidays. My experience with her and the Technicians was one your rarely see these days, they were truly wonderful to work with. I highly recommend them to anyone looking to have any HVAC work done!

They have rrplace two units that they installed in 2003. Their servicing has prolonged the life of these units. They are promot to respond, and are very reliable.

Very pleased with the results of a complex installation.

Service is always exceptional.

Since this is a second home, I'm not there all the time. They've worked with the system, made recommendations and kept it in tip top shape so it worked when I arrived.

This is the third piece of equipment Pender has put in for use. Unlike most contractors in the area they are highly responsive\-very professional and keep us informed about what is going to be done and when it will be done,

Excellent, quick response to problem issue. Good follow up to ensure problem solved. Equipment install was quick, smooth, good clean up.

Highly recommend! Very satisfied with purchase and service.

Jennifer was extremely professional and customer centric from the beginning of process to fix our ac and remained that way throughout. She was very understanding of our situation and our needs. Bryan was also very professional and knowledgeable. Would only you Pender Brothers for our future AC needs

Was very pleased with the speedy response to my initial call. Technicians discovered problem and completed temporary solution until new replacement unit could be ordered and installed. Other than a factory recall situation (beyond their knowledge), Pender Brothers did a great job for me. Would recommend them to everyone.

The representatives from Pender Brothers were honest, fair, and responsive. They installed the new equipment efficiently and without any issues.

Very courteous, took care of installing in a very timely manner. Have used Pender for over 20 years.

Excellent service great people

Excellent work!

The men were polite, tidy and efficient.

We have used Pender and will continue to recommend them for their excellent service.

We recently moved to the Beaufort Area. We did a complete remodel of an abandoned property. We had problems with our trades folks from the start. When it was Pender Brothers time to work on the project they arrived as scheduled, did the work professionally, provided follow and handled the administrative side of the project in a straightforward manner. Cannot say enough good things about them

Pender Brothers is professional, efficient, provides great services and offers competitive pricing.

From start to finish pure excellence in the HVAC field. On time, easy scheduling, knowledgeable and friendly. Love my new thermostats!

We have worked with Pender Bros for many years and have always been satisfied with their response and work ethic.

Couldn?t be more pleased.

All good

What a great experience. Very professional staff and instulation. Would always do business with Pender Brothers and highly recommend them

Routine maintenance, emergency needs, or questions\-\-always there, effective, fun to have around while they work.

For at least 15 years they have serviced my HVAC systems and have installed two new main systems and one upstairs unit. I have been very pleased with their service and response to my needs.

Pender has served us well for 11 years. When we had a problem unit, they made sure the problem was fixed for the long term. Reassuring and trustworthy company. Jennifer does things right.

Excellent service and very easy to deal with. Jennifer, the manager, was very knowledgeable and helpful throughout this entire process. I have used other HVAC companies in past, but will look no further. I can't say enough about them. Thanks for the great customer service.

Know well the business of sales and service. Great techs to install and repair products.

Quality installation. Technicians extremely knowledgeable and professional . System works very well and is very quiet when operating . Happy with the service and the Pender Bros. Pros.

Bought the house with a new Bryant heating and air conditioner. It does a great job of cooling the house.

Replaced a failing 27 year old Train heat pump and wanted another quality unit. Carrier/Bryant was highly recommended as a reliable unit.

Pender installed our new unit when they said they would. They did a good job of explaining the new unit.

Installation was accomplished quickly and with a minimum of disruption. Office was good about keeping me informed of the schedule.

They did an excellent job. I wanted the unit relocated from under the house and installed in the closet under the stairs. My two major concerns were the rework of the floor joists to install the plenum in the crawl space and the return air register. Both turned out to be no issue. They located the unit in the closet so it fit between the joists and still sat back far enough from the closet door so that there was no interference. The return original air register was retained so there was no need to redo any interior sheet rock. The installation as it now stands is much easier to access and maintain. I don't have to crawl under the house to access and service the air handler. I installed the new duct work and as cautioned, with metal ducts you can hear the blower slightly when it comes on, but it's much quieter than the old unit and much more efficient. I like the new wifi thermostat, lots of options on schedules and settings. Overall, I'm very happy to have the system upgrade, the relocation of the air handler and the operation of the new unit. I plan to replace my upstairs unit in the spring and will have Pender Bros. do it also.

Installed in one day Highly organized Unit works perfectly

New installation complete ground floor living area.

Pender Brothers has been wonderful to work with. I would recommend them unreservedly.

Our old system was not keeping up and they installed a new 16 SEER system that is performing wonderfully! Technicians and crew were very knowledgeable, professional, and prompt in getting the equipment installed and, cleaned up after their work.

They did a great job!