Heat Pump Repair & ServiceBy R&D Heating and Cooling

Our AC died during a heatwave and we were stuck with an unexpected full HVAC replacement. After speaking with a few local companies and receiving multiple quotes, we happily chose R\&D. Not only did they provide us with a great price, but Shane and his team were able to replace our system quickly. Shane also provided us with a temporary window unit while the work was completed. I highly recommend R\&D.

Did an excellent job and were very neat.

Installers were knowledgeable and professional. Install was neatly done. Old equipment was removed and hauled away.

Excellent service and attention to detail.

Very knowledgeable

Overall rating is EXCELLANT

Have been satisfied with their service maintenance for the last 6 years and looking forward to many more years

Job done well , everything working as it should , only minor issue was a dent in hotwater heater was given credit for damage since did not effect performance

R\&D is by far the most responsive, honest and professional company I have ever dealt with.

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We had our heating system installed on 12/21. Everything from Shane coming over and measuring and giving us pricing to Steve and Richie installing top notch service. They all were very professional, helpful and so easy to work with. What a great experience with R\&D. We will highly recommend them to family and friends. Thanks for making our holiday season better with us having heat.

Wick did an excellent job working with us to develop our HVAC needs and design our system. He presented multiple options and never rushed us or applied any pressure. Genuinely interested in the right system for us. Installation by Steve and his crew went very smoothly, and the work is very professional.

We have always received timely, courteous and professional service from R\&D. We have been customers for over 30 years.

R \& D, our installer wasted no time helping us to replace our broken furnace. Plus, they discussed candidly our options going forward which we appreciated very much. Needless to say with colder weather, we appreciated their responsiveness.

Installed new HVAC system for my upstairs. Smooth, professional, and outstanding craftsmanship.

They did a great job. Showed me how things worked

Very knowledgeable and helpful. Superior product so far.

Amazing service \- fair price , quick and efficient.

Pleasantly surprised from beginning to end! Received many estimates and R \& D simply outshined all the others in all of the important areas.

Service was excellent

Purchased new gas heater and air conditional unit. Equipment was ordered and installation scheduled promptly. The installers were very professional, pleasant to deal with and put up with my many questions. They worked very efficiently, appeared to do a excellent job, and cleaned up nicely. The Financial manager filed for a PECO rebate on the new equipment for me. It was a pleasure to deal with R\&D Heating and Cooling.

have always been a great company to deal with

R\&D personnel were punctual, efficient and professional. I have been with R\&D for 16 years and have never been disappointed. I recommend them highly to anyone.

Very confident with R\&D right from the start

R\&D HVAC is very knowledgeable, and gave great service. Looking forward to working with R\&D in the future.

A great experience!

Installed new HVAC unit replacing the exiting. On schedule, with in budget, quality workmanship, customer focused and very friendly. I recommend R\&D Heating and Cooling for all HVAC service and electrical work. They service my Generac unit too.

Very knowledgeable and courteous .

The system is working perfectly. We had an event free installation from R\&D, whom we have used for almost 20 years.

R\&D Heating and Cooling was terrific! Great service from Ann from the beginning and the installers were great. Thank you Steve and Dylan!!

The installers where excellent and the price was fair

Our system was 19 yrs old and ready to be replaced. R\&D from start to finish was professional and efficient. Will continue to call on them in the future.

Just a straight forward and honest staff, the service techs were the A\-Team , used tarps on the floor so no mess, very polite and easy to talk too. It was a feel good experience

Professional, thoughtful installation, was able to have unit installed day after the heat exchanger went on my old furnace.

Excellent proactive service. Sean was very thorough, explained everything and advised on future actions needed, filters etc.

just installed today. Great job. Replaced the Bryant system that R\&D installed 25 years ago

I just had a new system installed as part of my conversion from Electric to gas hvac. Ron and the crew coordinated the whole event, were very professional, patient and worked very hard to deliver a neat, well installed and thought out install in a very small space. The whole team was great, the value was there and the "just do it right" attitude was clear to with everyone on the team who did not rush or try to cut corners. Highly recommended.

From beginning to the end of installation the guys were friendly, professional and got the job done in a timely manner. Rate a number 5.

R\& D installers were professional, courteous, extremely efficient and concerned about safety and being neat during the installation.

I strongly believe in supporting neighborhood businesses. R\&D Heating and Cooling is located about two blocks from my home. For over 10 years I have watched their trucks go past my home\-\-now they finally had a reason to stop by my house! Good Job.

Efficient, Hard\-Working until installation was completed, Pleasant and Respectful of our home. Loved them!

The process from beginning to end was very easy. George came to our house and took measurements and submitted price. He was very professional and explained everything and answered all our questions. A few days later two technicians showed up and did complete job. They were very neat and clean with their work and provided excellent professional customer service.

PHENOMENAL

Very knowledgeable and professional.

I needed a new AC unit and furnace. I know nothing about this kind of thing and R+D took the time to explain all the different options to me and when delivery day finally came they were in and out in about 6 hours. The installers walked me through the new system and were able to answer all my questions. It didn't come out as the cheapest option but with the warranties and service plans included with the install it was still a good value and they were very professional.

The AC unit has only been installed a day, but working well. At this early stage I cannot express enough superlatives regarding R\&D Heating and Cooling the installation company response and understanding working with me. They were fantastic and especially Ann!

R\&D techs went above and beyond with the installation. I would highly recommend them.

They were very professional and curteous! Customer focussed and their follow\-up was amazing. Very reliable! I highly recommend this family\-runned business.

John the installer was great. Answered all our questions. George our sales rep went over and above on every detail. Even brought us two portables to get us thru the heat. R\&D also installed our heater.

Installers were hard workers, very professional and nice, and were knowledgeable. They did have an issue with thermostat, but they immediately took care of it the next day.

I could not be happier with the service and final results. It?s not often a company exceeds my expectations but R\&D did just that.

Great job by Aaron and Jay

R \& D Heating and Cooling, is one of the best companies to deal with, very knowledgeable and considerate.

very good work the best

Great installation!

Bryant Preferred Series OVMAABo36098 Oil Furnace

High efficiency heater

Fantastic experience with R\&D. Would gladly recommend them.

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Installation of a new Bryant oil burner. Mr. Reburn is a master installer and the burner went in without problems or leaks. All the work was done correctly and on schedule. I'm very pleased with my Bryant boiler.