Heat Pump Repair & ServiceBy Quality Air

Quality Air is your trusted local expert for heat pump repair and service near Asheville, NC. We specialize in keeping your home comfortable with fast, reliable heat pump solutions. Our skilled technicians are trained to handle all makes and models, ensuring your heat pump runs efficiently year-round.
Book an AppointmentVisit Website
phone icon(828) 761-1147
location icon
320 Sardis Rd
Asheville NC 28806
1400 Google Reviews
Bryant dealer finishes performing heat pump repair

Heat Pump Repair & Service in Asheville, NC

What Does The Process Look Like?

couple in kitchen scheduling appointment online with a bryant dealer

Book An Appointment

To start the process, book an appointment for heat pump repair and service with us by scheduling online or giving us a call.
Schedule Appointment
bryant dealer performs an evaluation and estimate with a homeowner

Evaluation & Estimate

During your appointment, a certified technician will thoroughly evaluate your heat pump to diagnose any issues. After the inspection, they will provide a detailed estimate outlining the necessary repairs and costs before proceeding with any work.
Bryant dealer performing heat pump repair

Perform Service or Repair

Necessary repairs or service are performed to restore your heat pump's efficiency and performance. A certified technician will use professional tools and high-quality parts to ensure reliable operation and long-lasting results.

About Quality Air

Quality Air in Asheville, NC
Years in Business
36

Other Services We Provide

Bryant dealer finishes performing heat pump installation.

Heat Pump Installation

Experience year-round comfort and efficiency with our expert heat pump installation. We install trusted Bryant heat pump systems and deliver personalized solutions designed to match your home’s unique heating and cooling requirements.
Learn More
a bryant dealer explains annual hvac maintenance plans with a woman

Annual HVAC Maintenance

We provide annual HVAC maintenance to keep your heating and cooling system running efficiently year-round. Regular tune-ups help prevent breakdowns, help improve energy efficiency and extend the lifespan of your heating and cooling equipment.
Get Details
a bryant dealer finishes performing hvac installation

HVAC System Installation

Let us ensure reliable comfort and energy efficiency for your home with professional HVAC system installation. We offer high-quality Bryant equipment, precise HVAC installation, and customized solutions to meet your heating and cooling needs.
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Trusted HVAC Professional in Asheville

Leave a Review
1400 Google Reviews
Bryant.com Reviews
4.94 out of 5(32 reviews)
- Review by
JAMES
-
August 25, 2025
Very satisfied
Prices are fair, quality and professional employees.
Recommends this dealer
Verified Purchase
Expertise:
5
Solve Problems:
5
Service:
5
- Review by
Elizabeth
-
May 30, 2023
Outstanding
This was an intimidating purchase as I know nothing about the subject (aside from the fact that it would be an expensive adventure). I did some research and was lucky enough to stumble onto these folks. Right from the start they put me at ease. Communication was exceptional at all stages. I was given volumes of info. They were very thorough, from start to finish. They measured, ciphered, assembled proposals, reviewed them with me so I understood what I was purchasing. The installers were prompt, courteous, tidy and most respectful of my house. If the heat pump performs half as well as the staff I expect to enjoy many warm/cool years from it.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Paul
-
April 27, 2023
Friendly, thorough and knowledgeable
Quality Air is always very knowledgeable and so thorough at making sure I understand every aspect of their work.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Helen
-
April 25, 2023
Absolutely hands down the best heat/air company to work with. Timely. Professional. Fast. Efficient. Polite. Respectful. Reasonable pricing.
If you need a heat/air system. Call these folks. You can't go wrong they are great.
Recommends this dealer
Verified Purchase
- Review by
Richard
-
April 18, 2023
Quality Air is a very professional company.
Very satisfied with the installation.
Recommends this dealer
Verified Purchase
- Review by
Michelle
-
January 10, 2023
Friendly and clear communication
My third home with Quality Air and they never disappoint. Very professional and easy to work with.
Recommends this dealer
Verified Purchase
- Review by
Jon
-
January 07, 2023
Quality Air is a Wonderful Provider!
Great Communication throughout the process. Strong and experienced team. This is the third house I have them service, second home needing HVAC replacement, both Bryants. Our family trusts that Quality Air will provide us with the highest quality service, recommendations and products.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Rachael
-
November 07, 2022
Amazing company
Quality Air goes above and beyond to provide great customer service, great products and services. They have the most affordable prices around and that was with ALOT of upgrades added to my new system, ducts, vents allergen system. Tracy is amazing! He made sure I was well informed about the systems and prices prior to my decision. I especially like the club member feature where I don't have to crawl under the house to change the filters they come out monitor my system and change the filters when they are due to be replaced. That makes my life a lot easier. I highly recommend this company to everyone wanting to a great HVAC company.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Dorothy
-
October 27, 2022
Very good
They have installed heat pumps for us before
Recommends this dealer
Verified Purchase
Expertise:
1
- Review by
Henry
-
September 18, 2021
Learning experience
Not much information up front. Install was perfect.
Recommends this dealer
Verified Purchase
- Review by
Derick
-
September 02, 2021
Quick and Easy
Quick service and the entire crew was professional and fantastic
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Leigh
-
June 04, 2021
Excellent job!
We had an entire new system installed. They we're on time, very efficient, knew just what needed done \& finished in one day. Couldn't ask for anything else.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Susan
-
May 12, 2021
Quality Air: Replacement of second floor heat pump
Good team of professionals. Not only the product installation but service and education of products. Courteous and clean in installing equipment inside and outside. Answered all questions and concerns. Educated use of Nest thermostat and review of equipment
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Cathy
-
April 22, 2021
Great Experience!!
I had some duct work fixed also and I already feel like the temperature is more even throughout the house!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Eric
-
April 22, 2021
Better than I ever would have expected
The entire team of folks I worked with from the ladies I've spoken with on the phone, to the salesperson, to the install team have been excellent to work with. For me this entire process has been painless and professional and I will definitely be coming back here when my next ac dies.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Roxanne
-
March 02, 2021
Quality professionals
Quality Air is the kind of company you wish you could always deal with. They are top notch in all they do.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Paul
-
December 17, 2020
Great experience
Good folks
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Mike
-
November 10, 2020
Fantistic
Did a great job when they said they would do.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Judy
-
August 20, 2020
Wonderful!
Courteous, not pushing at the sale, answered my questions clearly. We've had a Bryant system since we moved into the house almost 20 years ago. Quality Air has always been our dealer since we moved here, and we stay in their club for excellent service!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Michael
-
December 10, 2019
good
took two days but everything went well
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
John
-
November 26, 2019
Above and beyond
Great job on detecting the problem with our old HVAC system, quoting and installing the new one. They went above and beyond when the city building inspector detected a problem with the installation what was already in the house. They made an extra trip out to fix the problem that was not something they did. Expert, courteous and professional. Great job!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
John
-
September 23, 2019
Replaced both our HVAC systems this year...
We were very satisfied with our experience with Quality.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
James
-
August 30, 2019
Great job!
They listen, and they show up, and they know what they're doing.
Recommends this dealer
Verified Purchase
Expertise:
5
Solve Problems:
5
- Review by
Mary
-
August 24, 2019
Very Efficient Team, Timely, Team
I am glad we chose this team to put in our new Heat Pump System.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Patrick
-
August 22, 2019
Outstanding
Quality Air did a great job
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Barbara
-
August 13, 2019
Wonder Experiance
I only have the best things to say about my experience with Quality Air. From beginning to end my entire experience was very good. Even if there was a problem because the original builder, well let's just say he cut corners frequently, the crew from Quality Air stayed until everything was running and purring like a kitten.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
George
-
August 12, 2019
Replacement system
Everyone was friendly and courteous from estimating through installation. Could not ask for anything different.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Nancy
-
August 06, 2019
Awesome
Awesome
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Thomas
-
August 02, 2019
New AC Heat Pump
We were impressed by the diligence of this company to replace an old unit and make all the changes necessary to update us to new technology. All the technicians we met were extremely professional.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Ray
-
May 06, 2019
Motto: fixed right every time.
New HP system is working just fine. Haven't used air conditioning much yet, but will soon as summer arrives. I've ben a service contract member for more than 12 years, well pleased with the overall service every time.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Susan
-
April 25, 2019
Quality Air
I have used Quality Air for years for all of my heating and cooling needs .. I replaced my gas furnace because my Bryant system had a recall because it had a defect. I was disappointed that I had to replace my furnace but I did appreciate Quality Air informing me that it had been recalled because of the defect.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Jerry
-
April 24, 2019
Professional, competent, Friendly
Did what they said they would do.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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