Furnace failure -24 degrees while on vacation in Arizona
My furnace failed while I was on a short vacation in Arizona. Temperature had been well below zero for a few days (\-24 when we left town). My neighbor, who watches my house when I'm gone called me early on a Monday morning indicating that our furnace quit working Sunday night and he had been at my home since 5:00 am trying to contact local heating contractors with no success. I called Kruchten's at 8:00 am, left a message and received a call back within minutes. They were able to get to the house within about an hour, diagnose the problem and make temporary repairs until I could get back to Minnesota the following week. I spoke with Kruchten's on the Monday after returning home in the morning, they came out that morning and laid out my options. I opted to replace the furnace with a new one and it was ordered and installed by Wednesday. It is working very well and I couldn't be happier with the service I received from my contractor.