- Review by
Katharine
-
June 21, 2023
Always a wonderful experience with Soltman's!
I have been with Soltman's for 7 years and have always had a wonderful experience with them! All of their staff who I have worked with are professional, honest, very knowledgeable, always explain to me what needs to be done (and why) and answers my questions, and most importantly they always complete the jobs as stated and in perfect condition. I recently had an HVAC installed Monday and the team who installed were very professional and polite and worked quietly through the entire day. They explained everything I needed to know about the system, how to order filters, answered all of my questions, and even cleaned up my house and driveway afterwards as well! The price I was quoted was what I was given and covered everything. The clerical staff at Soltman's is wonderful as well: quick and knowledgeable responses, easy to schedule my appointment with and followed up with all paperwork (rebate forms/other documents) and emails promptly. All of the rebate forms from Consumers and DTE were also submitted by them and taken care of the very next day! It is also very important to me that any company I hire has good ratings on Angie's List, NextDoor, and personal reviews from my neighbors. I also make sure the companies I hire have their proper certifications and up\-to\-data LARA licenses, so I am very happy with Soltman and their paperwork! Lastly, I would like to note that I have called their 24\-7 emergency lines as well and spoke with staff in those situations who came very quickly to help in emergency situations. I am very happy with the prices and services I pay for at Soltman's Heating and Cooling! I will continue to recommend them and use them for years to come!