Furnace Repair & ServiceBy Kustom Heating

Kustom Heating can help you stay warm and cozy with professional furnace repair and service near Elgin, IL. Our professional technicians deliver dependable solutions to keep your furnace running efficiently all winter long. Whether you're facing an unexpected breakdown or need a seasonal tune-up, we help keep your home warm and comfortable.
Book an AppointmentWebsite
phone icon(224) 407-5832
location icon
11N259 Hawthorne St Unit A
Elgin IL 60123
25 reviews

Furnace Repair and Service in Elgin, IL

Book an Appointment
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What Does The Process Look Like?

  • couple in kitchen scheduling appointment online with a bryant dealer

    Book An Appointment

    Get started by booking a furnace repair or service appointment with us by giving us a call or scheduling an appointment online.
    Book Appointment
  • bryant dealer performs an evaluation and estimate with a homeowner

    Evaluation & Estimate

    During your appointment, a certified technician will conduct a comprehensive evaluation of your furnace to identify any potential issues. Following the inspection, they will provide an estimate that outlines the recommended repairs and associated costs before moving forward with any work.
  • bryant dealer performing furnace repair and service

    Perform Service Or Repair

    Repair or service work is executed to get your furnace's efficiency and performance back to its optimized level. Count on our technician's knowledge and expertise to provide reliable operation and performance.

About Kustom Heating

Kustom Heating in Elgin, IL

Other Services We Provide

  • a bryant dealer performs air conditioner repair and service

    Air Conditioner Repair & Service

    We provide expert AC repair and service to keep your air conditioner running smoothly all summer long. Our certified technicians diagnose problems, make necessary repairs, and ensure your system performs at its best for your home’s comfort.
    Learn More
  • a bryant dealer explains annual hvac maintenance plans with a woman

    Annual HVAC Maintenance

    We offer annual HVAC maintenance to keep your heating and cooling system running efficiently throughout every season. Regular HVAC maintenance helps prevent system breakdowns, boost energy efficiency, and extend how long your HVAC system lasts.
    Get Details
  • a bryant dealer finishes performing hvac installation

    HVAC System Installation

    Count on us for expert HVAC system installation as we bring comfort and energy efficiency to your home. We offer durable Bryant equipment, a seamless installation process, and heating and cooling solutions tailored to your home's needs.
    Learn More

Trusted HVAC Professional in Elgin

Leave a Review
Google Reviews
Yelp Reviews
Facebook Reviews
Bryant.com Reviews
5 out of 5(25 reviews)
- Review by
BOB
-
September 16, 2023
Kustom Comes Through
Kustom came through for us when we really needed them most. Thank you!
Recommends this dealer
Verified Purchase
- Review by
LAURA
-
September 07, 2023
very happy with the whole experience
very happy with the whole experience.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
RONALD
-
September 07, 2023
Excellent service
Kustom heating and cooling goes above and beyond for sales, service and installation. Very friendly, polite and knowledgeable technicians. Extremely satisfied with Bryant furnace and A/C systems.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
TABITHA
-
September 05, 2023
Great service
They installed my unit with expertise and cleaned up after themselves.
Recommends this dealer
Verified Purchase
- Review by
WAYNE
-
June 27, 2023
Kustom Heating did an exceptional job installing our Furnace and Heat Pump
The Installation did an excellent job installing our heating system , did a great job explaining how the system work
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
CLARENCE
-
June 14, 2023
Efficient Installation of Replacement System
I have done business with this dealership for years. When I've had issues come up they respond quickly.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
CATHERINE
-
June 13, 2023
New a/c
Very thorough, efficient, and did a great job.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
MARK
-
June 01, 2023
New ac
Great service
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
RON
-
May 31, 2023
Very Professional
I had a new HVAC system installed. I am a licensed home inspector, so I did my homework and found Kustom Heating to be the fairest in price. But most importantly they conducted themselves in a very courteous \& professional manner. Their work was clean \& couldn't tell they were ever here. I believe I received the best system for my needs. I highly recommend Kustom and will referral them to my clients.
Recommends this dealer
Verified Purchase
- Review by
John
-
April 27, 2023
Fantastic!
The technicians were real professionals, they each knew the job they had to do and they did it expertly, right from the start, laying down tarps, removing the old unit, installing the new one, cleaning up, they were total pros!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
ZEAL
-
April 24, 2023
Best Dealer in the town
Todd Borst is an exceptionally good in explaining the needs and how really it can help your home to be more efficient and save money on energy. His installation team Jeff and Jorge are extremely detailed oriented and what a clean and professional job they have done. I will recommend Kustom Heating and Cooling, Elgin to anyone in need for the furnace or air conditioner.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
DIANE
-
January 31, 2023
Great
My technicians were professional ,answering all my questions and explaining my new furnace and air completely. They did a fabulous job Thank you so much !
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
PATRICK
-
January 14, 2023
Great Service
They were very pleased with the installation and the time they took to explain every step.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
DEBBIE
-
December 07, 2022
We are very happy with the service we have received from Kustom heating
Very happy
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
4
- Review by
Meredith
-
November 21, 2022
Outstanding!
Kustom replaced an existing furnace and added central air to my house. Everyone I dealt with listened to my concerns/suggestions, provided understandable feedback, and worked collegially through some issues unique to my very old house. From estimate through installation, things were done thoroughly and on time!
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Marc
-
October 27, 2017
Kustom Heating
Jeff K, James, and Brandon did a fantastic job on the installation of new furnace and air conditioner. They worked efficiently and meticulously as a team to remove existing system and complete job. We are very pleased and satisfied with the way the new system works! I would highly recommend Kustom Heating!
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Ruben
-
October 06, 2017
Yes
Service is great
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Chris
-
October 03, 2017
Outstanding!
The entire experience was outstanding. I must say that Chris and Todd are some of the most proactive and driving business professionals that I have ever seen. They walked me through all the options and educated me on the differences. I decided to go with the Evolution system which was the best offering. I was not able to meet the installers at the very beginning of the day. When I got home the floors were fully covered and the team was vacuuming the areas in the basement. The system looked like a piece of artwork and it was very apparent the dedication this team puts into what they do. Within a few days I could tell the amazing comfort and noise difference in the home. I would highly recommend Kustom to anyone looking for a cutting edge installation and top notch team!
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
George
-
July 13, 2017
Kustom Heating and Cooling
New heating unit installed to replace old Furnace.
Verified Purchase
Expertise:
5
Service:
4
Solve Problems:
4
- Review by
Dan
-
April 17, 2017
Great experience with Kustom Heating
Great price, clean professional job,and very customer friendly. Would highly recommend Kustom Heating
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Ron
-
March 10, 2017
Kustom Heating & Cooling ~ Excellent Service
Kustom Heating \& Cooling installed our Bryant furnace \& AC units with a minimum of hassle, or disruption. They were professional, efficient, worked well as a team, and explained everything clearly to both my wife, and me. We've been doing business with them for several years, and will continue to do so, until we move from the area.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Jean
-
December 24, 2016
Pleasurable
The installers were the best. Particular to every detail. They installed the furnace professionally and explained its working order. They assisted me in setting up the new thermostat. All in all, it was a pleasure to have them in my home.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Linda
-
November 06, 2016
Installation of furnace
Very professional
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Marta
-
November 02, 2016
745 tahoe trail elgin il
Bryant 97% 60.000 btu evolution furnace. Bryant 13 seer 2 1/2 ton condenser. Bryant Connex Controller
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
- Review by
Joseph
-
September 30, 2016
Evolution 2 Stage Furnace & A/C
Kustom Heating did a great job installing my Evolution 2 Stage Furnace \& A/C unit.
Recommends this dealer
Verified Purchase
Expertise:
5
Service:
5
Solve Problems:
5
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