Heat Pump Repair & ServiceBy Gainesville Mechanical, Inc

We were faced with a very huge decision when the A/C quit. Then we met Todd from Gainesville Mechanical. He came out on Saturday to look over the unit and the current install. He measured, and discussed all of our options. He took the time with us to go over everything! We we so impressed\-We chose his bid and recommendations. Then the install crew came out\-Jason, Francisco and Stephen they were very professional. Cleaned up everything after themselves\-Explained how to operate the thermostat and left the paperwork for us to read. This was a well worth it experience. What a huge difference!

Excellent job installing new system, done hours before estimate.

Great service......THANK YOU.

Very thorough and professional visits, both the initial estimate visit and the day of installation.

Good empires, installers and Louis

We have been with Gainesville Mechanical for 9 years and have always had excellent service. The quality of their installations is excellent.

Gainesville Mechanical is great! I've had small and large \[residential\] dealings with them. very courteous, prompt and informative. Clean work as well, and no mess left behind.

Jason and Franny installed a new air conditioner in our home. They did a excellent job, VERY PROFESSIONAL. I would recommend Gainesville mechanical if you need heat and air work.

David and Brian installed, tested and demonstrated the product, giving me great suggestions on the automatic features of the thermostat. Patient, respectful and knowledgeable

Great experience all around. Great group from office to technicians.

David \& Bryan did a fantastic job installing our new Bryant variable speed system on our second floor. Everyone at Gainesville Mechanical were easy to work with and communicated well at all stages of the process. We are so happy with our new unit upstairs. Thank you!

The service personnel were excellent. They were knowledgeable and took the time to make sure everything was working properly and I understood how to maintain the system.

We use Gainesville Mechanical for everything. They are reasonable and fair in their pricing and service is always top notch.

Great team of guys. Very professional.

The installers, Jason and Francisco arrived right on time. There was no waiting and wondering as with some other companies. They worked steadily until the installation was complete and totally cleaned the work area . Gainesville Mechanical is first class.

The techs were prompt, courteous, explained the operation thoroughly and overall did a great job. I highly recommend them.

Best install.

Simply a fantastic experience. Knowledgeable, responsive, efficient and professional \- all at a fair price for a quality product. I was also impressed with the manner in which they detailed out the included services on their proposal. I was confident that they would install the unit correctly and not cut corners. I certainly understand why they were Dealer of the Year in 2018. Bravo!

David , Conner and Jason were the best

Very proffesional

excellent unit to meet our needs, installation team was very efficient and kept us advised of work process, training after completion was very thorough

Good work

I have been using Gainesville Mechanical for all of my HVAC and plumbing needs for over 10 years and wouldn't call anyone else.

Contacted Gainesville Mechanical to get a quote on a Bryant system and after getting multiple quotes from other companies my wife and I decided on this company. Tim was able to answer all our questions with his product knowledge and the system install went as planned.

Excellent service! Very satisfied. I highly recommend Gainesville Mechanical

They care about meeting the needs of their customers.

The experience was a great one every one was kind

never used this contractor but was not satisfied with my old dealer service and communication. first time with this company, so far so good. never failed to answer questions or return calls and e mails.

The installers worked in ensure that the unit was installed to our expectations.

The guys were very courteous and professional. I couldn't have asked for this process to go smoother

The team did a great job and would use them again.

From initial contact to installation the experience was smooth and easy. Installers we here on time, courteous, knowledgeable and respectful. They went about their duties and cleaned thoroughly when done. Took the time to ensure we knew how to operate the thermostat and cleaned up outside. It's like they were never here! (Except now my HVAC works)!!! Thank you so much for this easy pleasant experience!

Great service

We needed to replace our entire HVAC system (heating and air conditioning). We obtained estimates from 4 different contacting firms. Each company provided estimates after surveying the existing system. We performed our due diligence by researching the estimated cost and reliability of different brands of systems. Gainsville Mechanical gave us an honest and unassuming estimate for replacing our existing equipment, which was builder grade, with both a variable speed condenser unit and furnace. Jeremy was our sales associate. he was personable and polite. Everything he told us coincided with what we had learned on our own. He made not false pitches or stretched any truth. He advised us on what we needed as well as what we did not need. David and Trent were our installers. They arrived at the appointed time 8:30 a.m. and went right to work. They completed the full install, the testing of the entire system, the cleanup, and a full review of its operation and were gone by 2:00 p.m. They, too, were courteous and they kept me apprised as to how the install was going as they progressed. And by the way, the cost of this upgraded system was lower than the other estimates we received for single and two stage systems. We gained it all by choosing Gainesville.

Very helpful, especially William and tech's Jason and Francisio.

I gave this 4 starts only because the Bryant unit had to be repaired right after install. I've only had the system 1 week so I can't speak to the efficiency of the 16 seer heat pump yet. It's cooling fine though. David and Trent were great on the install. They were very professional and let me know about everything that was happening. I've always had quality service from Gainesville Mechanical and the techs are top notch.

We were very pleased with our installation, Jason and Francisco did a great job. Will definitely recommend Gainesville Mechanical to our neighbors and friends.

Excellent! Jason and Franny are hard working men! Thank you!

Awesome Company

Excellent

no hassle install of inside unit. very courteous and professional.

The technicians who installed my HVAC system, Jason and Francisco, were professional, businesslike and answered all of my questions.

Jason and Francisco did a great job installing our new system. They protected my floors with covering as they moved in and out. Thank you so much for helping us get cool again.

Provided valuable explanation of system needed, versus current system. Excellent installation crew and process

Every aspect of the service was top of the class. Jeremy met me at the home and explained what we needed and answered all of my questions. Then he ran the necessary tests to determine the exact cooling/heating unit we needs and we discussed all the benefits. Even gave us a portable unit to use until the install could be made!!! Then David and Trent did a fantastic job on the install and educated me on using the new system, and walked me through the new thermostat, etc. Extremely helpful. Couldn't ask for a better experience. Thank you!

Have never been disappointed with anything this group has done. Very professional and efficient. Any issues they are right on it.

Best experience we have had in any estimates/proposals. Jeremey explained the product and what would be needed.

So happy we chose Gainesville Mechanical for the installation of our new Bryant heating and air system! Jeremy came out and gave us 4 options. We chose the best one and we set up our financing while he was there! He loaned us an indoor portable AC to use. Trent and David came out to do the work, they were awesome! They showed up early and got started which was a nice surprise! They were so professional. They took away our old system and cleaned up everything! So thankful we went with this company! I guarantee you will not be disappointed with them!!!

Professional

Experienced technicians, polite, efficient, cleaned up,after themselves.

Great job

Guys were very nice and were respectful of my home.

Gainesville Mechanical has done every to make replacing my furnace as painless as possible from sales to installation, great team,

A great experience totally professional I would recommend them

Jason and his partner did a wonderful job! I appreciate their expertise and great customer service.

These guys were great , very professional. They knew their job and was efficient.

The installers, David and Fransisco were professional and competent and made a great installation.

I have a rental home with elderly couple leasing and the older heat pump quit working in December with cold weather. Upon analysing I was in need of a replacement by technician Ashley and him notifying the project manager Jeremy Clayton he immediately came within the hour to determine what needed to be done and the cost. I knew it would be a problem as the old heat pump was not only on a second floor but also hanging from the rafters in an enclosed attic place blocked by a roof support beam! Fortunately Jeremy determined the New heat pump could be relocated to a lower level. He e\-mailed the cost the same day and it was a price I was happy with and very reasonable considering the amount of work and it being a 2 day job. On the install day the flooring was covered, the old heat pump removed by dismantling it and the New heat pump was installed very professionally by David Huyck and Francsico. They did an excellent job in every way not only installing but in having to build a platform for it, to redo all the wiring, to redo duct work and a variety of jobs to relocate it to a new location and still be able to utilize some of the existing ducts. This is the 3rd heat pump I have bought from Gainesville Mechanical and that they have installed since 2014 as I have some rental houses. I have always found the technicians and employees are well trained, professional. The service is quick and the prices are good and the Bryant units are worth bragging about as they do perform great. Jim Eubanks

Jeremy, our new system is now installed and up and running thanks to the great work by David and Francisco! Both of them worked as a team and were courteous, professional and knowledgeable. I am very pleased with the installation and would recommend your company to my family, friends and neighbors.

Excellent from start to finish.

They did an amazing job. Quick set up and very clean work. I recommend this company to anyone.

Had unit installed upstairs on Friday and unit installed in the basement on Monday. Both teams did an excellent job, as good as it could have been.

Gainesville Mechanical is an A1 mechanical subcontractor. Top notch from salesmanship, met schedule, field supervision/personnel, adapted to field issues appropriately, courteous, timely and left the house clean. Addressed all my concerns and would recommend to any friends and neighbors.

I would highly recommend Gainesville Mechanical. From the first phone call to them to the end of my installation they all were great to deal with. The employees (Jeremy and Rhonda) are professional in all aspects. They answered all my questions and treated me like I was the only customer they have. Thanks!

Gainesville Mechanical just replaced my old Bryant with a new one. We had a really good experience with our Bryant system so why not stick with a good, reliable product. The technicians, Jason and Bobby, were very professional, knowledgeable, and really, really nice. I've been using Gainesville Mechanical for over 12 years and they have never let me down.

Replaced my HVAC system quickly, efficiently, cleaned up and explained everything perfectly. Salesman EJ, Techs David \& Francisco were courteous, clean, and knowledgeable, wonderful to work with.

Installers were highly professional and did their job very well. They were courteous and neat

Great explaining product and options for my home

Jeremy worked very closely with me looking at features and options for my new Bryant system. Response time to questions was excellent (typically same day). He had a thorough product knowledge and he researched all aspects of the installation before proceeding. Installation team was professional.

Representative was knowledgeable, spent the time to understand my needs and the follow\-up was excellent.

Very helpful and professional. Took all the worry out of choosing the correct unit and having it installed to help save on future costs.

All issues of the entire cooling system were addressed and improved in a very timely and professional manner. Once again they exceeded my expectations.

Scott upon arriving at my house determined the air conditioner I had had a leaking coil and bad compressor.He was able to quote prices to fix or replace it. I decided best to replace. At that time I was able to order immediately. As the house was a rental and ads were to be coming out 2 days later I mentioned this. The next day William called to inform me that he could have it installed the very next day! The following day David and Francisco arrived and installed it. They also instructed me on the operation of it and the thermostat. This was the most excellent service and installation anyone could hope for. I definitely give a 5 star! In the past I have had an air conditioner installed in my house and used the services of this company and always have had excellent service and help.

Good guys at Gainesville Mechanical! Pro job.

These guys are amazing, they did what they promised and we are cool again! Thank you for a great experience.

The entire experience from talking to Jeremy to the installation by David, Jason and Fransisco was easy. Everyone was very helpful. We felt like we got a honest and reliable unit. Very glad we found this company.