They know what they're doing
I contacted an A/C parts distributor to see if they knew an A/C company that was creditable, trustworthy, and had integrity. They referred me to Lakeside A/C. I also talked with 6 other companies looking for a company that would provide a great product, quality installation, knowledgeable technicians for maintenance and repairs, and a company that had integrity. My first contact was with Nick who answered the many questions I had as well as providing lots of helpful information. He is an A/C guru. Robert and crew headed up the installation and provided me with tips on filters, tips on how to prevent the A/C condensate drain from clogging, and info regarding the Ecobee thermometer. To ensure everything was completed correctly, another employee also named Robert arrived. Lakeside was thorough, knowledgeable, experienced, and provided a sense of trust in what they do and how they treat their customers.