Heat Pump Repair & ServiceBy ONOFREO HOME COMFORT SYSTEMS LLC

Top notch experience from sales through installation.

Would highly recommend Onofreo Home Comfort Systems. Very professional and friendly. Did an excellent job replacing air\-conditioning unit and furnace.

Excellent service

Outstanding

Excellent service, kind, knowledgeable, helpful

We couldn't be more satisfied with the overall service Onofreo provided from the initial assessment to job completion, including the office staff. There were challenges, as this was a replacement AC unit. Despite that, the expertise of everyone involved was clearly evident in every aspect of the instillation. We wouldn't hesitate to recommend the services Onofreo Home Comfort Systems offer.

The installers came on time, took about 4 hours to replace the furnace and make sure it was working. They were professional and polite, got the job done. Compared to other HVAC people I have used, they are great and would highly recommend them. They also gave me a fair price for the unit.

Professional, efficient, courteous

Excellent service by knowledgeable technicians, left the work area spotless.

The installation was neat and clean.

From first visit to detailed quote, and answering all questions to the inastallation all went well! I see why they get highest rating from BBB.

We had a ground source heat pump installed so it was a complete overhaul project. Ted and team from Onofreo designed the system to exactly what our existing home ducting was capable of. We are already saving money with a significantly more efficient system then oil plus every inch if the house is the perfect temperature and humidity, no more cold spots! Highly recommend this team to anyone, especially if you're looking to get off oil and save some money.

From troubleshooting to the install of a new system was seamless! The on road staff and office staff were great to deal with. I would highly recommend them and will continue to use them .

Expert installation and removal of old equipment by crew. Highly knowledgeable technicians.

We contacted several companies about an efficient replacement for our old furnace and A/C. Ted, an Onofreo specialist in heat pumps and geothermal technology, was the first to show up and analyze our situation. Deeply knowledgeable, he patiently and thoroughly explained all the factors to consider and produced two detailed proposals. After further research and proposals from other companies, we decided Ted's proposal was the best. He was always accessible for questions, and he carefully supervised and inspected the installation. We could not have had better service, and we are completely satisfied with our new Bryant Evolution air\-based heat pump.

Great service I have zero complaints. The installers made sure everything was in working order before they left.

From the estimate to the install, everyone at Onofreo were great. The installation team worked hard and finished the replacement of my HVAC system in one day. Would recommend them 100%.

Excellent workmanship, hard workers excellent team effort installing new A/C central system.

Took 2 days during the hottest days of the summer to get it completely installed.

Onofreo made this experience very easy. From the office staff setting up an appointment with Tom Clement to the installers who were the ultimate pro's. I can't say it enough that Onofreo is who you should call for your furnace and AC needs.

Jason and crew were always early to the job, very nice, explained what he was going to do before he did it, and left the space cleaner than when they found it. Also the pricing, while expensive, was very competitive and we came away with nothing but a positive experience.

Very positive Onofreo Home Comfort experience: Tom who gave me the estimate Kelly, Brittany, Shana in the office Jack and Ed who installed the new AC Thank you.

Great install very thorough

The system was running by Friday. The crew was hard\-working, personable, professional, and knowledgeable.

Best price. Sales person was communicative but not pushy with 0 hard sell technique. Installers were great.

From the initial visit to the completion of the job everything was wonderful. All of the gentlemen that came out were very polite and informative. I would definetly recommend them.

The company makes it very easy to communicate with them, being able to communicate via email is a HUGE plus. The installers were professional, friendly, arrived on time, cleaned up everything when they were done, and patiently answered all of my questions.

Just what the doctor ordered honest on time and efficient thank you.

Richard was an excellent technician who was very friendly and did an excellent job throughout the Central AC replacement. Would recommend going with Onofreo.

Yet again, Onofreo was an absolutely pleasure to work with.

Came when they were Scheduled and when finished everything was left cleaned and tidy.

Fast, honest service. Would highly recommend

Very professional company. Service techs were extremely knowledgeable

Onofreo installed an Evolution Heat pump system over two days. The weather was cold and they were able to have the back\-up heating coils working after the first day which was much appreciated. One of the thermostats was faulty and it took a few days to get a new one installed due to the holidays. Shane, (sales), Jason and Matt (the installers) and Anthony (the tech who fixed the thermostat) were all knowledgeable, courteous and professional. Onofreo Home Comfort is first rate.

Everything done in a timely fashion very satisfied

Onofreo installed our new central A/C unit about 2 weeks ago and they were great! They were prompt and professional. The technicians were knowledgeable and thorough.

Well done.

From Andrew who created the installation contract to Brandon and Levi who completed the installation, I was impressed by the professionalism, courteousness, and attention to detail. If all works as well as this process went I will be a very, very satisfied customer.

Great service, friendly and knowledgeable

Installers were neat and explained the install and functions. Would recommend them.

Installed a new compressor and coil in the morning and got the A/C up and running in no time. Were great with flexibility getting things scheduled as well.

Vendor provided very professional service. The techs did a great job.

Excellent installation team... very professional

We just had the install done so its early but I'm very pleased the results at this point, The work was done promptly and very neatly arranged/performed.

On time and did a great job

I just replaced my old A/C through Onofreo. I was extremely pleased with the entire process \-\- from the office personnel, to the sales person, to the installers. Every step was handled with professionalism and expertise.

Almost a full day job but they were able to install our new AC unit. All were so professional.

A hard working crew of professionals

Onofreo exceeded my expectations. Technicians were polite and respectful of customer and property. Further they were very knowledgeable. The City Inspector came while the gas furnace was being installed and afterward and stated they had done a "phenomenal job" for my 101 year old home. Gladly recommend Onofreo. They also installed a tankless water heater.

From the first phone call to the completed central air conditioning installation job, Onofreo Home Comfort Systems was courteous, efficient, prompt and neat. They explained everything thoroughly, showed us our options, showed up on time, were respectful of our home, and finished the job a day EARLY! I have nothing negative to say at all. Our experience with them could not have been better!

Best HVAC company we have ever dealt with!

Excellent service at a great price!

Excellent work. Very knowledgeable and professional.

Excellent service. The installers (Bill and Chris) walked me through the installation procedure and kept me well informed of the progress. Being that this was a whole day event, they were as quiet as they could be and the areas in which they worked were cleaner that when they started. I would highly recommend Onofreo HCS to anyone in the market for heating and cooling work.

Great install. When we had issues with my HOA, they stepped up and solved the issue. Would highly recommend!

From the first call too job completion, Onofreo Company made a complete AC Furnace replacement smooth and easy. Shana and Kelly over the phone are a delight, as well as knowledgeable, to talk with about your problem. Anthony the technician and consultant that came out was great, informative, and helpful on choosing what systems that would be a great replacement for a 1989 out dated system. The installation was "Outstanding " by Jack and Drew who are some the hardest working guys you come across. Trained and professional and have an eye for detail, spotted and fixed, a loose gas line and a improperly sealed flu exhaust from a gas water heater to the chimney. All which was not a part of the contract, potentially dangerous, and without hesitation fixed it. They care about the safety of everyone in the house! On top of that they installed a brand new thermostat, and before gave us a window unit to use until the AC was fixed! Truly Awesome!! I would recommend anyone looking to replace, fix , maintain, their HVAC needs to call Onofreo. Thank you all at Onofreo!!!

Very happy with Technicians From Onfrio. They were knowledgeable and competent

Brendan and Levi were very helpful and answered all my questions. They ran into a minor issue (which was NOT their doing) and found a solution and fixed the issue. Great crew all in all.

All of the people who came to my house appeared to be knowledgeable and they answered all of my questions.

Onofreo showed up on time, and was friendly, professional, and polite throughout the whole process. They removed our old central AC unit and installed the new one. Everything inside and out looks and works great. Highly recommended.

Onofreo was great. Professional, nice

I can't say enough about this terrific company. I continue to recommend them to anyone and everyone.

Very professional job done on a timely schedule at a reasonable cost.

Love how fast my house heats/ cool down

Had a great experience with Onofreo and plan on recommending to others.

The team that came in from Onofreo Home Comfort System to install my central air conditioning were great . They kept me informed each day on how they were making out , when they left each day they kept a clean job site and when the system was started they took the time to go over what they did and how the system works .I was very happy with there service

Overall a great experience. Anthony was professional, smart and well trained on Bryant equipment. Onofreo's was able to change out my existing Bryant system of 31 years with a days notice.