Heat Pump Repair & ServiceBy Central Refrigeration & Heating Ltd

I was impressed with the entire experience, from the day I called to enquire , the day my home was inspected and a quote was given, and both days when the unit was installed. The technicians were courteous, hard working and made considerable efforts to communicate with me the plans for the day. I was impressed with how they problem solved together, came up with strategies, agreed, and carried it out. In the lead up prior installation, I called the office and emailed a couple of times with questions. In all cases my questions were taken seriously, answered clearly and timely.

Excellent service. Very much recommend

Excellent communication and service during installation of our A/C

All employees were excellent to deal with. I wouldn't hesitate in recommending this company!

Best price, and very professional! Work was done well!

Quick and efficient

Would definitely recommend them. I will use them again

The furnace and air conditioner is a great unit.

Easy to talk to, very knowledgeable.

They were very efficient in answering all my questions. The workers that installed the furnace were efficient and polite.

Technicians were knowledgeable and courteous

They responded the same day we contacted them about a possible problem with air quality in our home, diagnosed the problem, laid out our options and cost for each option and when we chose to install a new furnace, it was installed that same week. Can't say enough good things about our experience.

Long time customer.

I contacted a lot of HVAC companies in my area and Central Refrigeration \& Heating were by far the best and most knowledgeable. They were the only company that leveraged the rebate offer from the manufacturer to ensure I got the best unit at the best price. The technicians were also on time and finished ahead of schedule so that was a bonus!

Excellent service and knowledgeable

Great service efficient

Excellent interactions with Jarrod . Service was prompt and installers were knowledgeable and friendly

From quote to install they were professional and kept their commitments.

Our furnace was replaced during \-37 temperatures. From start to finish Jim and his team were very professional. A perfect 10. Thank you.

Would highly recommend.

Great company to deal with. Fast and efficient and very knowledgeable

We have been using Central refrigeration and heating for years, they are always quick to respond and as a non profit understand our financial restraints and always try to give us options that will fit within our budget.

Central Refrigeration is hands down the best dealer and service company I've ever dealt with. Their expertise in the field is 10 out 10. Our furnace went down on a Friday, they were out promptly, did a quote and had our new furnace installed on Monday! Yes! I recommend Central to anyone looking for quality service!

Wonderful to receive such excellent service from a local business. Very knowledgeable about their products and instillation

Our install was a challenge to say the least,but the Central team was up to the task.Looking forward to dealing with them in the years ahead!

Excellent service and install done very professionally

Excellent service, friendly, efficient, respectful and friendly

Excellent work. Showed up when scheduled. Installers were knowledgeable and provided training on system operation.

Professional knowledgeable service

easy to deal with

We were very happy with the service we received. Looking forward to a summer with a cooler house.

Excellent dealer to deal with, prompt, honest, and the service was awesome. Would recommend with great enthusiasm.

work was done very professionally and as per our request

I can't rate them on problem solving because they didn't seem to cause or encounter any

We are more than happy with this dealer. They were professional and had it all done in a timely manner. They explained how to set up smart furnace

Nice and quit

Very accommodating, friendly, great customer service. Very knowledgeable; answered all the questions I had and did a fantastic job installing the furnace in our home.

The experience was all very positive. No concerns at all. I was extremely happy with everything

Jim and his staff have always given us top notch service . We highly recommend this company.

Great service and very clean work.

All the guys are friendly, respectful, patient and knowledgeable. All my questions get answered in terms I can understand. The response time from phone call to technician arrival is bar none.

Excellent in all areas on time, professional, answered all questions.

They were great.

Great service and very knowledgeable.

Great service. Came on the day they said they would come and the time was exact. Employees Jesse and Matthew were very pleasant young men. Answered questions that I ask them. They respected my house by laying downs drop cloths, removing outdoor footwear and they did a excellent job. Very neat work by both. I would employ them in a heartbeat.

Highly recommend!

Could not have used a more efficient and professional company.

Fast \& great service

The guys did an amazing job at installing everything, I was quite impressed with how they ran all the lines and how clean the bends and 90's were. Very happy with the whole experience. So glad I got central air conditioning now. The bill was cheaper than they quoted which was awesome!

Excellent service! All questions or concerns addressed right away.

This contractor gets my wholehearted recommendation for being thorough, responsive and professional. My existing furnace went wonky during a bout of \-30 degree weather at my lake cottage, Central answered the phone at 11:00 PM with answers and had it replaced within a day. Thanks for your timely help.

Excellent

Their prices are competitive and service is second to none.

Central Refidgeration has been one of our service providers for numerous years. We continue to value the excellent service they provide.

This is the 4th house that we have had Central Refrigeration do for us, I wouldn't use anyone else.

Very professional job, neat and tidy

Very professional and hard working installers who clearly had experience with this type of installation. Great job.

Excellent service, furnace replacement was hassle free. Service tech was very knowledgeable. Work was completed within a reasonable time and removal and clean up was great. Central Refrigeration is a well established business in the community and maintenance of reputation is paramount to Jim and is employees.

I was very impressed with the service of Central Heating and Refrigeration in Wetaskiwin.

Very please with the furnaces and a/c units I had installed. Very quiet and efficient.

Recently we had problems with our current furnace, Central refrigeration was out the same day and had solutions for our problem that same afternoon. We decided to replace the existing furnace and Central had the project completed on schedule and as promised. The service level \& expertise from the entire team at Central gave us confidence that reputable companies exist in this industry

Jim was very professional about the situation with the old furnace. There was no pressure just lots of points to take into account. He had a good look around and promised that a new furnace would be installed within five hours if we chose to go ahead. The two mechanics were very courteous and professional, explained what they were doing. Great workers.

We are very satisfied with your services and installation.

Central refrigeration was recommended to me from an acquaintance. He had an absolutely glowing review of this company. I phoned the next day and Jim came out and did an estimate the following day. Jim was very patient with my numerous questions and made sure I was comfortable with all the answers he gave me and that I understood everything fully. When his staff installed the furnace/air conditioner they wrre

This dealer was very professional and installed quickly after ordering. They were able to solve problems and cleaned up very well once finished.

Reliable, efficient in removal of 27yr old Bryant furnace and replacement with new one

The installation was done very well. The two workers never took a break. They answered all my questions taking time and making sure I understood.

Good dealer. Great installation crew. Nice clean installation, furnace does job for application but the furnace has an annoying whine on low stage. Not on second stage. Very disappointed at this point however dealer says he is working to resolve this issue. First time owner of Bryant product and if not corrected certainly will be the last. Stay in touch if you are truly concerned.

Thank you for the quick service as we were without heat. The price was reasonable \& fair. We appreciate making us top priority and the quick no fuss install.

FANTASTIC INSTALL. WELL DONE

Home stays the perfect temperature

Friendly and great service

We were stuck in a \-30 cold snap with ridiculous wind chill warnings and our furnace was on it's very last legs! It was very scary! Jim and his team were extremely comforting, professional and courteous throughout the entire VERY STRESSFUL situation. The knowledgeable staff were professional yet personable. I would highly recommend this company. Thank you again to Central Refrigeration and Heating Ltd, we are so very grateful!!!

Had issues with our present Furnance during a extremely cold period in December. Called Jim and explained the problems we were having. Without hesitation he organized a time to meet at the home and trouble shoot the problem. After spending a considerable amount of time looking for the problem it was determined that the Furnance would need to be replaced. That same afternoon a crew came in and took measurements of the ducting that needed to be changed when the new furnance was installed. The following morning the Crew was back to install the Furnace and had it up and running by mid afternoon. Excellent Service and Workmanship.

We are very pleased with how Jim and the gang helped us with our furnace replacement. Top notch professionals all the way. My concern is not with Central Refrigeration \& Heating Ltd They are fantastic, however, I am concerned that I had to replace a Bryant furnace after only 9 years of services not mentioning the fact that we invested in costly repairs the year previous.